Chase Freedom Flex purchase protection provides up to $500 per claim and $50,000 per account in reimbursement for items purchased with the card that get damaged or stolen. The Freedom Flex purchase protection coverage lasts for 120 days after the date of purchase. Chase will replace the item, repair it or reimburse the original purchase price, whichever is least expensive. Items purchased using Chase Ultimate Rewards points are also eligible for this benefit.
It’s hard to find details of the fine print for Chase Freedom Flex purchase protection coverage online. But assuming it functions like the coverage on the original Freedom card and on other Chase cards, there will be multiple types of items that aren’t covered. For example, Chase purchase protection typically doesn’t cover purchases of animals or plants, computer software, motorized vehicles, antiques or collectibles, and perishable items, among other things.
To file a Chase purchase protection claim, you’ll usually need to contact the Chase Benefit Administrator within 90 days using the phone number in your benefits guide or the online claims center, then complete a claim form and submit any supplemental documents within 120 days of the incident. You should read your card’s benefits guide to find out the exact details for filing a Chase Freedom Flex purchase protection claim.
WalletHub Answers is a free service that helps consumers access financial information. Information on WalletHub Answers is provided “as is” and should not be considered financial, legal or investment advice. WalletHub is not a financial advisor, law firm, “lawyer referral service,” or a substitute for a financial advisor, attorney, or law firm. You may want to hire a professional before making any decision. WalletHub does not endorse any particular contributors and cannot guarantee the quality or reliability of any information posted. The helpfulness of a financial advisor's answer is not indicative of future advisor performance.
WalletHub members have a wealth of knowledge to share, and we encourage everyone to do so while respecting our content guidelines
. This question was posted by WalletHub. Please keep in mind that editorial and user-generated content on this page is not reviewed or otherwise endorsed by any financial institution. In addition, it is not a financial institution’s responsibility to ensure all posts and questions are answered.