How do I report a lost Chase Freedom card?

To report a lost Chase credit card, immediately call Chase customer service at 1-800-432-3117. Chase will cancel the lost card and send a replacement credit card after verifying your identity over the phone. Chase also allows you to report a lost credit card through their website or mobile app.

How to Report a Lost Chase Credit Card... read full answer

1. Call Chase customer service at 1-800-432-3117.
2. Inform the customer service representative that you’ve lost your credit card.
3. Verify your identity by providing any requested information, such as your date of birth or the last four digits of your Social Security number.
4. Ask the Chase rep to cancel your old credit card and send a replacement.

Replacement cards from Chase will generally arrive within 3-5 business days. You can try to get rush delivery when you call to report the lost card, but make sure to ask whether there will be a fee. Once you receive the replacement card, you will need to activate it before making any purchases.

Finally, you won’t be held liable for fraudulent charges made by anyone who may have found or stolen your Chase card. This is because all Chase credit cards have a $0 liability guarantee. That said, you should still report any unauthorized charges as soon as you notice them on your billing statement.

You can report a lost Chase Freedom Flex card through your online account, the Chase mobile app, or by calling customer service at (800) 432-3117. Chase will require your name, birthday, and the last four digits of your SSN to verify the account, and you should receive a replacement Chase Freedom Flex card in 3-5 business days.... read full answer

Chase will expedite shipping of a replacement card for free, upon request. Expedited cards typically arrive in 1-2 business days. It’s also important to note that your Chase Freedom Flex card is covered by $0 liability protection, so you won’t be liable for any unauthorized charges to the account.

How to Report a Lost Chase Freedom Flex Card

1. Navigate to the “Account services” menu from the account home page on either the Chase website or mobile app.
2. Click or tap “Replace a lost or damaged card.”
3. Choose “My card is lost” as the reason for replacing the card.
4. Review your personal information, then click or tap the “Request card” button.

When you receive your replacement Chase Freedom Flex card, you will need to activate it either online or by phone before you can use it. The replacement card will have a new 16-digit card number, expiration date and 3-digit security code. If there are any recurring charges linked to the old Chase Freedom Flex card, you will have to update those accounts with your new card’s info.

The easiest way to get a Chase replacement card, is either online or through the Chase mobile app. Alternatively, you can ask for a replacement over the phone, by calling customer service at (800) 432-3117.

There is no fee to get a Chase replacement, and the card should arrive in 3-5 business days. Chase can expedite shipping for free, reducing the delivery time to 1-2 business days, if you ask. You can request a Chase replacement card if your current card is stolen, lost or damaged. Or, you may want to get an updated design – a metal card, for example.... read full answer

How to Get a Chase Replacement Card Online

1. Log in to your Chase online account and select “Replace a lost or damaged card” from the drop-down menu.
2. Select the Chase credit card you’d like to replace and your reason for replacing it.
3. Verify your identity with Chase. Use your name, date of birth and SSN (last four digits), or your 16-digit Chase account number (if you have it on hand).
4. Submit the replacement-card request and check for a confirmation email.
5. Get your Chase replacement card within 5 business days.
6. Confirm receipt of the card and activate it, either online or by calling (800) 432-3117.

How to Get a Chase Replacement Card Through the Mobile App

1. Sign in to your Chase mobile app (for Android and iOS).
2. Select the credit card you want to replace.
3. Swipe up to Account Services and tap “Replace a lost or damaged card.”
4. Select the card you want to replace and tap “Next.”
5. Choose the reason you want to replace the card and tap “Next.”
6. Review your choices and then tap “Request card.”

You do not need to request a Chase replacement card if your current card is about to expire. Chase will automatically send a new card by the end of the current card’s expiration month. If you have not received a replacement card by then, contact Chase customer service.

Once you get your replacement card, you should dispose of your old Chase card. Depending on the card, you can do that by cutting it up, sending it back in the prepaid envelope included with your new card, or turning it in at a Chase branch.