The Chase Freedom phone number is 1 (800) 432-3117. Chase’s 24/7 credit card customer service line can help with many tasks, including activating a new card, making payments, checking a rewards balance, replacing lost or stolen cards, and general inquiries.
When you call the Chase Freedom phone number, the system will prompt you to enter your full 16-digit card number to speak with a customer service specialist. People who don’t have a card on them can press “0” instead.
Chase Freedom phone number and customer service menu:
Phone number: 1-800-432-3117
Enter the card number or press 0 to speak with a customer service specialist
Press 1 for balance information and available credit
Press 2 for payment information or to make a payment by phone for free
Press 3 for recent transactions, questions about a purchase or statement information
Press 4 for rewards or to get a PIN
Press # for lost or stolen credit cards, or to check your application status
This same phone number works for all Chase credit cards. Plus, most of these features can be accomplished by logging in to your account online or by using Chase’s mobile app.
Please note: Chase Freedom may no longer be available to new applicants.
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