Chase Freedom price protection was discontinued on 8/26/2018. When it was still available, it reimbursed card holders when they bought an item with the Freedom card and found a better price on the same item in the next 90 days. The cardholder got back the difference between the price they paid and the price they found, up to $500 per item and $2,500 per year. There was a bit of fine print, though. It’s good to know the specifics of the policy in case it ever comes back.
When Chase Freedom price protection was active, only the cardholder could make a claim. Items purchased by either the cardholder or an authorized user with the Chase Freedom Card or Chase Ultimate Rewards Points were eligible. But only the person whose name was on the account could submit a claim.
In addition, the policy only refunded $50 per item and $150 per year from items that had lower prices because of cash only, close-out, liquidation or going-out-of-business sales. And certain sales didn’t count at all. Flea markets, fire sales, limited quantity promotions, seasonal sales and auctions were not covered.
Some items were not eligible, too. Chase would not reimburse motorized vehicles, cell phone service, pre-owned items, items for commercial use, purchases from outside of the USA, jewellery, antiques and more. And if the store you bought an item from had a price-match policy, you had to go to them for reimbursement before contacting Chase.
If the Chase Freedom price protection benefit ever comes back, here’s how to make a claim: Call the Chase Benefit Administrator at 1-888-320-9656 within 21 days of when you saw an advertisement for a lower price. Return the claim form Chase sends you, along with proof of the price, within 45 days of when you requested the form. If everything is in order, Chase will reimburse you within 60 days of when they receive your proof.