There is no Chase Freedom Unlimited concierge benefit. Cardholders with questions about their account can call 1 (800) 935-9935 for assistance, but the customer service representative won’t be able to perform the wide range of services provided by some credit card concierges.
A concierge acts like an on-demand personal assistant for cardholders, able to help with nearly anything, from travel and purchase assistance to directions and restaurant reservations. Although Chase Freedom Unlimited does not offer concierge service, plenty of other credit cards do. If the benefit is important to you, some popular credit cards that have a concierge are Chase Sapphire Reserve® and Chase Sapphire Preferred® Card.
Yes, Chase Freedom Unlimited does have travel insurance benefits. The best travel-related perks the card offers are trip cancellation/interruption insurance and travel emergency services. To be eligible to file a travel insurance claim, you’ll need to pay for your trip using your Chase Freedom Unlimited.
Types of Chase Freedom Unlimited Travel Insurance:
Trip Cancellation and Trip Interruption:… read full answer Reimburses cardholders for up to $1,500 per person and $6,000 per trip charged to the Chase Freedom Unlimited card. Applies to trips cut short or canceled because of illness, severe weather, military transfers, or other covered situations.
Auto Rental Collision Damage Waiver (CDW): Offers secondary coverage against collision damage, theft, and towing charges up to the vehicle’s actual cash value. Cardholders must decline the rental agency’s insurance offer for coverage to apply.
Travel Emergency Services: Provides referrals for medical and legal assistance, arranges for emergency transportation, and helps change travel reservations. Service is available 24 hours a day, 365 days a year. Cardholders are responsible for the cost of any goods or services provided.
Roadside Dispatch: 24/7 hotline for services such as towing (up to five miles), tire changes, jump starts, fuel delivery, and lockout assistance (no key replacement). There is a $59.95 fee per service call.
Yes, the Chase Freedom Unlimited® is good for travel in the U.S. because it offers 5% on travel purchased through Chase and has a $0 annual fee. The Chase Freedom Unlimited Card also comes with travel benefits like rental car insurance, trip cancellation insurance, a travel emergency hotline and more.
What you should know about Chase Freedom Unlimited before traveling abroad… read full answer
The Chase Freedom Unlimited Card is not a good card to use for traveling abroad, though, because it charges a foreign transaction fee of 3% of each transaction in U.S. dollars. A better choice for international travel would be the Chase Sapphire Preferred® Card.
So, the bottom line is that the Chase Freedom Unlimited Card should meet the casual domestic traveler’s needs quite well. But if you travel internationally, you’re better off getting a card that has no foreign transaction fee. You may also want to consider cards with unique travel perks such as free checked bags and hotel room upgrades.
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