How does Chase Freedom Unlimited price protection work?

Question

Mastercard price protection reimburses you when an item that you bought with your card goes on sale later. You can get back the difference between what you paid and the new sale price, up to $250 per claim and up to four claims every 12 months. You’re covered for the same amount on all types of Mastercard credit cards, but the coverage lasts longer on World and World Elite Mastercards than it does on standard Mastercards.… read full answer

Here’s how Mastercard price protection works:

Mastercard price protection reimburses you for the difference between the price you paid for an item and a lower price you find afterward.

You’re covered up to $250 per claim, and you can make a claim four times in a 12-month period.

Mastercard price protection gives you 60 days to make a claim after buying something.

World and World Elite Mastercard price protection give you 120 days to file a claim.

You must have a receipt and a print or digital advertisement with a date, the retailer name and the sales price as proof.

Purchases that aren’t covered by Mastercard price protection include jewelry, art, antiques, pre-owned items, custom-made items, plants, animals, items bought at auctions and more. Read your benefits guide for the full details.

To make a claim, call (800) 627-8372 or visit www.mycardbenefits.com and request a claim form within 60 - 120 days of making your purchase (depending on the card). Submit the form and any other requested documentation within 180 days of when the advertisement for a lower price was posted.

After you buy something with your card, always keep an eye out for lower prices. You could save yourself up to $1,000 total per year with Mastercard credit card price protection. All Mastercard credit cards have it.

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Answer 1 · 2021-05-07 15:24:57

Maria Adams, Credit Cards Moderator

@m_adams • 05/07/21 This answer was first published on 05/07/21. For the most current information about a financial product, you should always check and confirm accuracy with the offering financial institution. Editorial and user-generated content is not provided, reviewed or endorsed by any company.

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Chase discontinued the Chase Freedom Unlimited price protection benefit for both new and existing cardholders on 8/26/2018. Chase Freedom Unlimited price protection used to refund the difference between the price paid for an item and a lower sale price found by the cardholder in the next 90 days. So, it guaranteed the best price on items bought with the card. But that benefit is no longer available.

In case the Chase Freedom Unlimited price protection benefit ever comes back, it’s important to know the program’s rules and how to file a claim. There were some restrictions. The coverage level was up to $500 back per item and $2,500 per year. And the lower price must have appeared within 90 days of the original purchase. Ineligible items included motorized vehicles, cell phone contracts, pre-owned items, jewelry, antiques and a few others.

When Chase Freedom Unlimited price protection was still active, customers could file a claim by calling (888) 320-9656 within 21 days of seeing a lower price. Then, they needed to fill out the claim form and return it within 45 days. They also needed to include items such as sales and credit card receipts, a copy of the advertisement, and any other requested information. If everything checked out, Chase reimbursed the price difference within 60 days of receiving the complete claim.

Answer 2 · 2018-07-16 06:42:22

casinocard, Member

@casinocard • 07/16/18 This answer was first published on 07/16/18. For the most current information about a financial product, you should always check and confirm accuracy with the offering financial institution. Editorial and user-generated content is not provided, reviewed or endorsed by any company.

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You got reimbursed when an item you purchase was advertised at a lower price within 90 days of purchase. You needed the receipt for the item you bought, the card statement showing the purchase and the advertisement showing the lower price -- including a printed advertisement at any retail store or a nonauction internet advertisement (printing out an Amazon page works). Then, you just had to call the number on the back of your card.

Answer 3 · 2018-06-12 13:43:22

Chris Forrell, Member

@chris_forrell • 06/12/18 This answer was first published on 06/12/18. For the most current information about a financial product, you should always check and confirm accuracy with the offering financial institution. Editorial and user-generated content is not provided, reviewed or endorsed by any company.

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If you bought an item with the card, and you found the same one cheaper somewhere else, they would give you the difference. There were obviously some limits, such as the time it took you to find something cheaper, but also the items themselves. Finding lettuce cheaper two blocks down did't count!

How does Chase Freedom Unlimited price protection work?

Maria Adams, Credit Cards Moderator

Chase Freedom Unlimited®

casinocard, Member

Chris Forrell, Member

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