Gina Marte, WalletHub Advisor
@ginamarte
Yes, all Chase Ink cards offer extended warranty protection. This policy adds an extra year to eligible warranties of 3 years or less on eligible items purchased with a Chase Ink card or rewards points. The benefit covers items up to $10,000 per claim, with a $50,000 maximum per account. Registration is not required, and there’s no additional cost to take advantage of this benefit.
What you should know about the Chase Ink extended warranty protection:
- Overview: This policy will extend the original manufacturer’s warranty by up to one extra year for warranties of 3 years or less. The coverage begins when the manufacturer’s warranty expires.
- How much is covered: The extended warranty coverage will pay for repairs or replacements of eligible items for no more than the original purchase price. The maximum payout is $10,000 per claim and $50,000 per account.
- What is covered: The policy will cover purchases made with a Chase Ink card that come with a manufacturer’s warranty.
- What is not covered: Non-covered items include motorized vehicles, rented or leased items, computer software, and medical equipment, among others.
- Other limitations: If you charge only part of the item’s purchase price to your Chase Ink account, you’re only covered up to the amount charged. Also, the benefit applies only to items with an original U.S. repair warranty.
How to File a Chase Ink Extended Warranty Claim
To file a Chase Ink extended warranty claim, call the Benefit Administrator at (888) 320-9956 within 90 days after the item failed. The claim form must be completed, signed and submitted with any supporting documentation within 120 days of the item’s failing. You can also file a claim online.
Once the claim is verified, the Benefit Administrator will decide whether to repair or replace the damaged item. You will be reimbursed up to the $10,000 per-item limit for either the purchase price or for any repair costs, less shipping and handling charges. You should receive payment within five business days after all documents have been received and approved.
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