Archie Conway, WalletHub Financial Advisor
Chase Ink purchase protection covers new purchases for 120 days against damage or theft, up to $10,000 per item and $50,000 per account. The benefit provides reimbursement for repair costs or to replace a covered item. Full coverage applies to items purchased entirely with a Chase Ink business card and/or any earned rewards. Partial payments are covered only up to the amount charged.
Notable Chase Ink Cards with Purchase Protection
It’s important to note that not all purchases are covered under this benefit. Some excluded items are motorized vehicles, used items, antiques, and computer software. Purchased items that are misplaced without explanation, rather than stolen, are also ineligible for coverage. A comprehensive list of excluded items is available on your Chase Ink card’s Guide to Benefits.
How to File a Chase Ink Purchase Protection Claim
You can file a Chase Ink purchase protection claim online or by calling the Chase Benefit Administrator at (888) 320-9956 within 90 days of a covered loss. You must submit a completed claim form and any supporting documents within 120 days of the incident. You should be reimbursed within five business days after the claim is verified and all requested documents have been received.
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