You can also manage your paperless preferences by selecting "Account management" and then "Paperless". From there, you can turn paperless statements on or off. Keep in mind that it may take up to a month to stop receiving paper statements in the mail once you enroll.
Phone: Call (800) 945-2000 and follow the automated prompts to hear your current balance.
App: Log in to the Chase app. Your credit card balance will be shown on the home page.
Text Message: Text “bal” to 24273. If you haven’t already enrolled in text banking, you’ll need to log in to the Chase website and enroll for this to work.
It’s always a good idea to keep an eye on your credit card balance. If your balance seems higher than it should be, take a moment to look over your recent transactions for anything out of the ordinary.
Online: Log in with your online credentials and click the “Pay card” link next to the credit card you want to pay. Next, choose how much you want to pay. You can choose to pay your current balance, your minimum payment due, or a custom amount. Pick your payment date, and the payment account you’d like to pay from. Then, click “Pay this bill.”
Chase Mobile app: You can also make a Chase credit card payment on the Chase Mobile app, which works much the same way as an online payment.
Over the phone: You can also pay your Amazon.com Credit Card bill over the phone. Call (800) 436-7958 and follow the prompts from Chase’s automated system.
At a Chase ATM or branch: Alternately, you can pay your credit card at an ATM or inside any Chase bank branch.
By mail: If you’d rather mail your Chase payment, send a check or money order (with your account number written on the memo line) and your payment coupon to:
Cardmember Services P.O. Box 6294 Carol Stream, IL 60197-6294
Chase Card Services 201 N. Walnut Street De1-0153 Wilmington, DE 19801
Via Western Union: Lastly, for Western Union payments, use the Code City WALNUT. Keep in mind that it may take up to 7 days before the payment is reflected on your account.
Keep in mind that payments via regular mail take a long time to post. So, in order to avoid being late, always send your payments at least 5-7 days before your due date.
To pay a Chase credit card by phone, call (800) 436-7958 or the number on the back of your credit card. When prompted, enter your credit card number and how much you’d like to pay. The automated system will guide you through the process of making a payment.
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