What is the Chase Sapphire Reserve card concierge benefit? This question is about the Chase Sapphire Reserve®

What is the Chase Sapphire Reserve card concierge benefit?

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This question is about the Chase Sapphire Reserve®

Chip Lupo, Credit Card Writer

@CLoop • 10/27/22 This answer was first published on 10/27/22. For the most current information about a financial product, you should always check and confirm accuracy with the offering financial institution. Editorial and user-generated content is not provided, reviewed or endorsed by any company.

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There is no Chase Sapphire Reserve concierge benefit. Cardholders with questions about their account can call 1 (800) 935-9935 for assistance, but the customer service representative won’t be able to perform the wide range of services provided by some credit card concierges.

A concierge acts like an on-demand personal assistant for cardholders, able to help with nearly anything, from travel and purchase assistance to directions and restaurant reservations. Although Chase Sapphire Reserve does not offer concierge service, plenty of other credit cards do. If the benefit is important to you, some popular credit cards that have a concierge are Chase Sapphire Preferred® Card and Capital One Venture Rewards Credit Card.

Answer Question

How do I cancel a PenFed Gold Visa credit card?

To cancel a PenFed Gold Visa credit card, call customer service at 1 (800) 247-5626 and ask a customer service rep to cancel your card account. Cardholders can also cancel an account in person at a PenFed branch, or by mail.

Be aware that if there’s a balance remaining on the canceled account, you will still need to make at least the minimum payment every month until the balance is paid in full. You will also need to update the payment method for any recurring charges linked to your PenFed Gold Visa card.... read full answer

How to Cancel a PenFed Gold Visa Credit Card

By phone

Call customer service at 1 (800) 247-5626. Then, follow the prompts to speak to a customer service representative, and let them know you want to cancel. The representative may offer you a retention bonus to keep you on as a customer, but you can simply decline the offer and proceed with canceling the account.

In person

Click the branch locator tool link on the PenFed website or mobile app for a list of PenFed branch locations. Enter your address or ZIP code to find a branch in your area.

By mail

Send your written request to cancel the card to:

Pentagon Federal Credit Union,
PO Box 456,
Alexandria, VA
22313-0456.

It’s important to know that when you cancel a PenFed Gold Visa card, you may see a decrease in your credit score, depending on the card’s credit limit and how long you’ve had the card. You can get an idea of how much a canceled credit card will affect your credit score by using WalletHub’s free credit score simulator.

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How do I check my PenFed Gold Visa balance?

To check your PenFed Gold Visa Card balance, log in to your PenFed account online or call credit card customer service at 1-877-856-9690. It’s also possible to check your PenFed Gold Visa Card balance through the PenFed app.

How to Check Your PenFed Gold Visa Card Balance

Online: Log in to your PenFed account and click on the PenFed Gold Visa Card to see its balance.... read full answer

By Phone: Call 1-877-856-9690 and follow the prompts account to see your PenFed Gold Visa card’s balance.

By App: Log in to the PenFed app. Your credit card balance will be shown on the home screen.

It’s a good idea to keep an eye on your PenFed Gold Visa Card balance. If your balance seems higher than it should be, take a moment to look over your recent transactions for anything out of the ordinary.

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How can I add a PenFed Gold Visa authorized user?

You can add a PenFed Gold Visa authorized user to your account by calling 1-800-247-5626.

You can also complete the Add Authorized User Form and mail it to:

Pentagon Federal Credit Union
PO Box 143
Alexandria, VA 22313-2032

By adding an authorized user, you can earn rewards faster and teach financial responsibility, also helping them improve their credit score. But you are also the one responsible for any purchases made by your authorized user.... read full answer

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