How do I reach Chase Sapphire Preferred customer service?

This question is about the Chase Sapphire Preferred® Card

WalletHub, Financial Company

@WalletHub 08/23/18 This answer was first published on 09/29/17 and it was last updated on 08/23/18.For the most current information about a financial product, you should always check and confirm accuracy with the offering financial institution. Editorial and user-generated content is not provided, reviewed or endorsed by any company.

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You can reach Chase Sapphire Preferred® Card customer service by calling 1-800-493-3319. This number, which is reserved specifically for Sapphire Preferred cardholders, should also be printed on the back of your credit card. You will be able to reach a real person 24/7. And they’ll be able to answer most questions related to your card or account, after you confirm your identity.

But calling the Chase Sapphire Preferred customer service phone number is not your only option for asking Sapphire Preferred questions.

Here are several additional ways to get in touch with Chase:

General Customer Service Line: 1-800-432-3117
Secure Message: https://www.chase.com/personal/credit-cards/login-secure-message
Twitter: @ChaseSupport
Facebook: https://www.facebook.com/chase/
Branch Locations: https://locator.chase.com/
Mailing Address: Card Services / P.O. Box 15298 / Wilmington, DE / 19850

JD Power and Associates ranked Chase third among major credit card issuers for credit card customer satisfaction in 2016. And WalletHub’s latest customer satisfaction rankings have Chase 7th, with a score of 92.31/100. Hopefully, that means you’ll have a positive experience when you contact Chase Sapphire Preferred customer service. But if they can’t help, you can always see if the WalletHub community has the answer. Just make sure your question doesn’t involve any personal information.

Finally, if you don’t yet have the Chase Sapphire Preferred® Card, you can learn more about it from WalletHub’s full review. In particular, you’ll learn why WalletHub’s editors say it’s one of 2021’s best rewards credit cards.

Chase Sapphire Preferred® Card

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Thom Fotenberg, Avid backpacker

@thom.f 11/09/17 This answer was first published on 11/09/17. For the most current information about a financial product, you should always check and confirm accuracy with the offering financial institution. Editorial and user-generated content is not provided, reviewed or endorsed by any company.

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Just call them at 1(800)493-3319, or hit them up on FB and Twitter if you're feeling antisocial.

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