The easiest way you can reach Chase Sapphire Preferred customer service is by sending them a secure message online or by calling them at (800) 493-3319. This number, which is reserved specifically for Chase Sapphire Preferred cardholders, should also be printed on the back of your credit card. You will be able to reach a real person 24/7. And they’ll be able to answer most questions related to your card or account, after you confirm your identity.
But calling the Chase Sapphire Preferred customer service phone number is not your only option for asking Chase Sapphire Preferred questions.
Here’s how you can reach Chase Sapphire Preferred customer service:
With secure messages: To send your secure messages, just sign in to Secure Message Center. From your accounts page, go to the side menu (the three-line icon in the top left corner) and choose "Secure messages."
By phone: You can contact Chase Sapphire Preferred customer service by phone, by calling (800) 493-3319
At a branch location: Alternatively, you can visit your local branch and talk to someone in person about any inquiries you might have.
By mail: You can also reach Chase Sapphire Preferred customer service via mail. The address is:
There are several ways to reach Discover it Cash Back customer service, including by phone, live chat, and mail. But there aren’t unique options for each of the various Discover credit cards. All questions go through Discover’s general customer service department. But you’ll be able to talk to an actual U.S.-based representative whenever you call. And there’s a wide range of contact methods aside from the telephone.… read full answer
Here’s how to reach Discover it Cash Back customer service:
Phone: 1-800-347-2683. You can call this line 24 hours a day with any questions you have about your card or account in general. If you’re located outside of the U.S., you should instead call 1-224-888-7777. The Telephone Device for the Deaf (TDD) number is 1-800-347-7449.
Live chat: If you’d prefer to type out your questions (and get a written record), you can use Discover’s live chat instead. All you have to do is log into your account for this to work.
Mail: This will obviously be the slowest method of contact, but you can send any general correspondence to Discover’s mailing address: Discover Financial Services, P.O. Box 30943, Salt Lake City, UT 84130-0943.
Discover’s customer service is also 100% U.S.-based, so you won’t be transferred to any overseas call centers. If you’re looking for good customer service, Discover is among the best of the best. It’s been the number one credit card company for customer satisfaction three years running, according to J.D. Power and Associates. Discover’s WalletHub Satisfaction Score of 93.32 also ranks 5th among major credit card issuers.
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