The Chase Sapphire Preferred extended warranty adds 1 year to the warranty of items with an existing warranty of 3 years or fewer. It provides up to $10,000 in coverage per claim and $50,000 per account. You must purchase the item with a Sapphire Preferred card to qualify for the benefit. Items not covered include motorized vehicles, used items, items purchased for resale or commercial use, computer software and more.
To file a Chase Sapphire Preferred extended warranty claim, call 1 (800) 874-7702 or visit the Card Benefit Services website within 90 days of the covered item failing. Once you file a report, you will receive a claim form in the mail. You should complete, sign and submit it within 120 days of the item’s failure.
Along with the claim form, include supporting documentation such as copies of the receipt and original warranty. Also submit the original repair order, a description of the item and its serial number. If applicable, include copies of any maintenance records and receipts.
When the claim is verified, the item will be repaired or replaced at the Benefit Administrator’s discretion. You’ll be reimbursed within five business days of receipt and approval of all documentation.
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