How does the Chase Sapphire Preferred extended warranty work?

Question

The Visa credit card extended warranty adds one year to eligible items with a U.S. manufacturer warranty of three years or less. You’re covered for the original price of the item, up to $10,000 per claim and $50,000 per cardholder. If you purchased the item in full with a valid Visa Signature or Visa Infinite card, you are eligible for this benefit.… read full answer

Some of the best cards in the Signature lineup include the Capital One Venture, Quicksilver, and Spark Cash Business cards; and the USAA Rewards and Preferred Cash Rewards Signature cards. The Chase Sapphire Reserve and The Ritz-Carlton Rewards Credit Card are among the top Infinite cards.

Basically, you’ll either go online or call 1 (800) 551-8472 to file your claim. You must file within 60 days from when your item fails, or your claim may be denied. Send receipts, warranty documentation, and an item description and serial number within 90 days.

A Benefit Administrator will decide to replace or repair your item. If they go the repair route, they will refer you to an authorized repair facility. They will pay the repair facility directly, or you can pay the facility for the repair and file a claim for reimbursement.

If all goes as planned, you’ll be reimbursed within five business days of receipt of all required documents. You’ll be reimbursed for no more than the original purchase price of the item. The reimbursement is less any shipping and handling fees for replaced or repaired items.

All is not covered under Visa’s Extended Warranty Protection, however. Items not covered include cars, boats, aircraft and other motorized vehicles. Real estate, resale or used items, and computer software are also not covered.

The Visa credit card extended warranty offers a second benefit known as Warranty Registration. You’ll register your item by sending the Benefit Administrator your sales receipt(s) and warranty information. When you file a claim, you won’t have to waste any time searching for those documents, as they will already be on file with the Benefit Administrator.

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Answer 1 · 2018-11-30 17:39:18

Alicia Kane, savvy shopper

@Alicia_K11/30/18

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The Chase Sapphire Preferred extended warranty adds 1 year to the warranty of items with an existing warranty of 3 years or fewer. It provides up to $10,000 in coverage per claim and $50,000 per account. You must purchase the item with a Sapphire Preferred card to qualify for the benefit. Items not covered include motorized vehicles, used items, items purchased for resale or commercial use, computer software and more.

To file a Chase Sapphire Preferred extended warranty claim, call 1 (800) 874-7702 or visit the Card Benefit Services website within 90 days of the covered item failing. Once you file a report, you will receive a claim form in the mail. You should complete, sign and submit it within 120 days of the item’s failure.

Along with the claim form, include supporting documentation such as copies of the receipt and original warranty. Also submit the original repair order, a description of the item and its serial number. If applicable, include copies of any maintenance records and receipts.

When the claim is verified, the item will be repaired or replaced at the Benefit Administrator’s discretion. You’ll be reimbursed within five business days of receipt and approval of all documentation.

How does the Chase Sapphire Preferred extended warranty work?

Alicia Kane, savvy shopper

Chase Sapphire Preferred® Card

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