To log in to your Chase Sapphire Preferred® Card card account, go to the login page on the Chase website or mobile app and enter your username and password in the appropriate fields. Then, click "Sign in" to access your online account. If you don’t already have an account, you will need to start by clicking "Not enrolled? Sign up now" in order to set up a username and password.
How to Log in to Your Chase Sapphire Preferred Account
Register your Chase Sapphire Preferred credit card for online account access. Click “Not enrolled? Sign up now” and enter your account type, card or application number, along with your Social Security number to verify your identity.
Choose your Chase Sapphire Preferred card username and password. The username must be between 8 and 32 characters, with no special characters, and no spaces. The password must contain at least 8 characters and have at least two of the following: one letter, one number, and one special character. Password can have no more than two identical or sequential characters. The password is case sensitive and may contain special characters.
Log in with your new Chase Sapphire Preferred card credentials. From the login page on the Chase website or mobile app, fill out the Username and Password fields using your new credentials, and click "Sign in" to access your account.
After you have signed up and logged in, you’ll be able to manage your Chase Sapphire Preferred card account online. You can pay your credit card bill, see credit card statements, monitor account activity, and change account information such as passwords and automatic payments.
If you forget your login information, click "Forgot username/password?" on the Chase login page. Then, just follow the prompts to reset or retrieve your username or password.
Phone: Call (800) 945-2000 and follow the automated prompts to hear your current balance.
App: Log in to the Chase app. Your credit card balance will be shown on the home page.
Text Message: Text “bal” to 24273. If you haven’t already enrolled in text banking, you’ll need to log in to the Chase website and enroll for this to work.
It’s always a good idea to keep an eye on your credit card balance. If your balance seems higher than it should be, take a moment to look over your recent transactions for anything out of the ordinary.
You can also manage your paperless preferences by selecting "Account management" and then "Paperless". From there, you can turn paperless statements on or off. Keep in mind that it may take up to a month to stop receiving paper statements in the mail once you enroll.
Online: Log in with your online credentials and click the “Pay card” link next to the credit card you want to pay. Next, choose how much you want to pay. You can choose to pay your current balance, your minimum payment due, or a custom amount. Pick your payment date, and the payment account you’d like to pay from. Then, click “Pay this bill.”
Chase Mobile app: You can also make a Chase credit card payment on the Chase Mobile app, which works much the same way as an online payment.
Over the phone: You can also pay your Amazon.com Credit Card bill over the phone. Call (800) 436-7958 and follow the prompts from Chase’s automated system.
At a Chase ATM or branch: Alternately, you can pay your credit card at an ATM or inside any Chase bank branch.
By mail: If you’d rather mail your Chase payment, send a check or money order (with your account number written on the memo line) and your payment coupon to:
Cardmember Services P.O. Box 6294 Carol Stream, IL 60197-6294
Chase Card Services 201 N. Walnut Street De1-0153 Wilmington, DE 19801
Via Western Union: Lastly, for Western Union payments, use the Code City WALNUT. Keep in mind that it may take up to 7 days before the payment is reflected on your account.
Keep in mind that payments via regular mail take a long time to post. So, in order to avoid being late, always send your payments at least 5-7 days before your due date.
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