Chip Lupo, Credit Card Writer
@CLoop
Yes, you can upgrade your Chase Sapphire Preferred credit card to a better offer as long as you’ve had the card for at least 12 months. You will have the best odds if your credit score and income have gone up since you applied. To see if your Chase Sapphire Preferred card qualifies for an upgrade, call customer service at (800) 432-3117. Chase also periodically sends targeted upgrade offers to existing cardholders by email.
Chase Sapphire Preferred Card Upgrade: What You Should Know
- The account should be open for at least 12 months before requesting an upgrade.
- A history of on-time payments and low credit utilization increases your chances of getting an upgrade.
- Chase only allows upgrades to cards within the same card family. For example, you cannot upgrade from Chase Sapphire Preferred to a business card or co-branded card.
- If you upgrade to a Chase card with an annual fee, the charge will appear on the new card’s first monthly statement.
- If you’re eligible for a refund on your Chase Sapphire Preferred card’s annual fee, Chase will pro-rate the amount of your refund, based on how long it’s been since the fee posted to your original account.
- You will not be eligible for any initial bonuses or introductory 0% APR offers associated with the new card, unless they’re included as part of the upgrade offer.
- Chase Sapphire Preferred card upgrades do not require a hard inquiry on your credit report, so there’s no effect on your credit score.
A Chase Sapphire Preferred card upgrade typically takes just a few minutes. If you are approved, you should receive your card within 7 - 12 business days from the approval date. Your card number won’t change, but you will receive a new card with an updated expiration date and security code.
You can use your old card until the new one arrives, and it will have all the benefits of the new card as soon as the upgrade is complete. Your current credit limit and APR will carry over to the new card, as will any unredeemed rewards, unless stated differently in the upgrade terms.

Chase Sapphire Preferred® Card
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