Maria Adams, Credit Cards Moderator
The Chase Sapphire Reserve baggage delay benefit reimburses cardholders up to $100 per day for a maximum of 5 days when their bags arrive at least 6 hours late after traveling on a common carrier.
Here’s how the Chase Sapphire Reserve baggage delay benefit work:
- Overview: The purpose of Chase Sapphire Reserve baggage delay insurance is to reimburse necessities that the cardholder is forced to buy while waiting for their luggage to arrive. That might include things such as clothing, toiletries or a cell phone charger.
- Coverage limits: You will be reimbursed up to $100 per day for a maximum of 5 days when your bags arrive at least 6 hours late after traveling on a common carrier. Examples of common carriers include airplanes, buses, cruise ships and trains.
- Who is covered: Coverage extends to each cardholder (primary and authorized users), their spouses or domestic partners, and immediate family members.
- Conditions: The cardholder must have paid for each person’s fare using either the Chase Sapphire Reserve card or points earned with the card.
- What is not covered: Examples of non-covered items include jewelry, cameras, hearing aids and more.
Here’s how to file a claim:
To file a Chase Sapphire Reserve baggage delay claim, either call the Benefit Administrator at (888) 675-1461 within 20 days of the incident.
Fill out the claim form and submit it with any supporting documents within 90 days of the incident. Supporting documents may include the travel itinerary, written confirmation from the common carrier that the baggage was delayed, and receipts for any purchased items over $25.00, among others. You can also submit a claim form online.
Chase Sapphire Reserve®
There's a detail not listed in the above answer that the coverage is only during your trip. The coverage doesn't work if the luggage was delayed on the return way - which is the case for me. Chase coverage description here is misleading
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The benefit only covers delay during the trip not if the delay occurred on the return flight - like in my case. Please amend the answer.