Chase Sapphire Reserve price protection was discontinued on 8/26/2018. When it was offered, it reimbursed cardholders the difference between the price of a purchased item and a lower advertised price on the same item within the next 90 days. It provided coverage up to $500 per item and $2,500 per year.
There’s no guarantee Chase Sapphire will ever reinstate the benefit. But it’s still important to know how it works because price protection is still available on three Chase credit cards: the United TravelBank card, United MileagePlus Club card and United MileagePlus Explorer Business card.
To qualify for the benefit, you must charge at least part of an item’s purchase price to an eligible Chase card. However, you can only be reimbursed up to the amount you charged. If the lower price came from a cash only, close-out, liquidation or going-out-of-business sale, you can get only up to $50 per item and $150 per year. If the store where you purchased the item guarantees a lower price and would reimburse you for the difference, you have to go to them first.
When filing a claim with Chase, you must provide the item’s original sales receipt and a print or online advertisement with the item’s lower price. The ad must be dated within 90 days of when you bought the item. Price protection does not apply to motor vehicles, jewelry, antiques, perishables and a number of other items.
To file a claim, call 1 (888) 675-1461 within 21 days of finding the reduced price in order to request the proper forms. Complete and return them within 45 days of your call to the Benefits Administrator. Also include any requested documents such as receipts. You should be reimbursed within 60 days of providing complete documentation, if your claim is approved.