Chase Sapphire Reserve roadside assistance gives you a hand with flat tires, dead batteries, lockouts, and empty gas tanks. You’re covered for up to $50 per service call, with a maximum of 4 calls per year, for $200 in annual coverage. You can get help 24 hours a day, 365 days a year by calling 1-866-7978. But you’re not going to see a tow truck with the Chase logo roll up to your ride. Chase operates its roadside assistance program through the Cross Country Motor Club.
There are a few more details you should be aware of before you use the service. I’ll go through them below.
Here’s what’s covered by Chase Sapphire Reserve roadside assistance:
Flat Tire: You can get help installing a spare if you already have one. Replacement tires are not covered.
Dead Battery: A mechanic from Cross Country Motor Club will provide a jump start.
Empty Gas Tank: You can get up to 2 gallons delivered for free. After that, you have to pay.
Towing: You’ll be towed to the nearest auto shop or a location of your choice. Just remember that any charges over $50 are on you.
Lockout: If you get locked out of your car, a locksmith will be dispatched. You are on the hook for the cost of the replacement key, and you may need to show ID.
Here’s what’s not covered by Chase Sapphire Reserve roadside assistance:
- Off-road driving, commercial vehicles, trailers and campers.
- Service costs above $50 per call and $200 per year.
- Two calls for the same reason within a seven-day period. For example, if you lock yourself out of your car twice in the same week, only the first call is covered.
To sum up, Chase Sapphire Reserve roadside assistance provides up to $50 in basic services each time you need it, up to four times per year. When you call, you’ll need to give your Vehicle Identification Number, or make, model and year. You’ll also need to provide your location and a number where you can be reached. So make sure your phone is charged!