Secure message: To send a secure message, just sign in to your account. Then, go to the side menu (the three-line icon in the top left corner) and choose "Secure messages."
Phone: You can contact the Chase Slate customer service by calling (800) 432-3117. Chase also accepts operator relay calls; if you're deaf, hard of hearing, or have a speech disability, you can dial 711 to be automatically connected to a TRS communications assistant.
Mobile app: You can also get in contact with them by using your Chase mobile app.
At a branch: Alternatively, you can visit your local branch and talk to someone in person about any inquiries you might have.
Mail: If you prefer to contact the Chase Slate customer service by mail, the address is: Card Services P.O. Box 15298 Wilmington, DE 19850
Reaching the Chase Slate customer service via mail will take the longest. Still, if you choose to do it, you should include your card number in your inquiry, for faster processing.
Ultimately, you can also check Chase’s FAQ page to see if there’s already a solution to your Chase Slate issue.
The Chase Slate credit score requirement is at least "good"; this means that you need a 700+ credit score to get the Chase Slate card. Although some people say the ”good” credit range starts at 660, only a score of 700+ will give you reasonable Chase Slate approval odds. Barely meeting a card’s minimum requirements simply doesn’t translate to a high likelihood of success. Rather, the higher your score is, the better your chances will be.… read full answer
But even having the 700+ credit score needed for Chase Slate approval might not be enough. You can only apply for the Chase Slate with an invitation from Chase and you have to meet a few other requirements, too.
Here’s what you need to get the Chase Slate card:
Basic eligibility. You’ll need a U.S. mailing address and a Social Security number (SSN). Chase does not take an ITIN in place of an SSN. And you’ll need to be at least 18 years old.
You need an invitation. Chase Slate is now invitation only, so in order to apply for the card, you need a 12-digit invitation number from Chase.
Ability to pay. How much money you earn is a big factor in approval. Chase needs to see you can afford to pay for any purchases you make. Any debt you have will be weighed against that income, so you should try to owe as little as possible.
No bankruptcy. If you’re currently going through bankruptcy, there’s no chance you’ll be approved. And if you’ve completed bankruptcy but it’s still on your credit report, you still might be denied.
Cardmember Services P.O. Box 6294 Carol Stream, IL 60197-6294
Cardholders can send a check or money order to this address to pay their Chase Slate bill. Chase will not accept cash payments by mail.
Cardholders who want to mail their Chase Slate payments should do so well in advance of the due date. Chase will consider the date the payment is received, not the date it’s postmarked, when determining whether it is on time. So, it’s best to mail the payment at least 7 days before the due date to be safe – the sooner the better.… read full answer
Alternatively, you can choose to send an overnight mail. The address is:
Chase Card Services 201 N. Walnut Street De1-0153 Wilmington, DE 19801
Here are some other Chase Slate payment methods:
Keep in mind that mailing a check to the Chase Slate payment address isn’t the only way to pay your Chase Slate bill. It’s also possible to pay online, by phone at (800) 436-7958, through the Chase mobile app or at a Chase ATM or branch. All of these methods are much faster than paying by mail.
One other important thing to note is that Chase Slate payments are always credited the day they’re received (meaning Chase considers them to be paid then). However, if you make a payment after 8 p.m. EST, it typically won’t be posted (show up in your account and be reflected in your balance) until the next day.
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