Chase asks you to verify card delivery whenever you get a new credit card in the mail. This is the same thing as activating a Chase credit card. You’ll be able to use the new card immediately once you verify it. To verify your Chase card, visit the Chase verify card page online or call Chase at 1-888-489-7249.
Online, you’ll need to sign in to your Chase.com account and find your new card under “My Accounts.” To verify a Chase card over the phone, enter your 16-digit card number when the system prompts you. Both types of verification will only take a few minutes.
Here’s how to use the Chase verify card page online:
Create a Chase.com account, if you haven’t already, and log in.
Click on “My Accounts.”
Select your new card.
Click “Yes” when asked if you’d like to activate the card.
Once you complete the Chase verify card process, you can begin using the card right away. The process is the same for all Chase credit cards, from travel rewards cards like Chase Sapphire Reserve® to everyday spending cards like Chase Freedom Unlimited®.
To get a Chase replacement card, either log in to your online account, or your Chase mobile app, or just call customer service at (800) 432-3117. There is no fee to get a Chase replacement card, and the card should arrive in 3-5 business days. Chase can expedite shipping for free, reducing the delivery time to 1-2 business days, if you ask. You can request a Chase replacement card if your current card is stolen, lost or damaged. Or, you may want to get an updated design – a metal card, for example.… read full answer
Here is how to get a Chase replacement card through your online account:
Log in to your Chase online account and select “Replace a lost or damaged card” from the drop-down menu.
Select the Chase credit card you’d like to replace and your reason for replacing it.
Verify your identity with Chase. Use your name, date of birth and SSN (last four digits), or your 16-digit Chase account number (if you have it on hand).
Submit the replacement-card request and check for a confirmation email.
Get your Chase replacement card within 5 business days.
Here is how to get a Chase replacement card through your Chase mobile app:
Sign in to your Chase mobile app (for either Android or iOS).
Select the credit card you want to replace.
Swipe up to Account Services and tap “Replace a lost or damaged card.”
Select the card you want to replace and tap “Next.”
Choose the reason you want to replace the card and tap “Next.”
Review your choices and then tap “Request card.”
You do not need to request a Chase replacement card if your current card is about to expire. Chase will automatically send a new card by the end of the current card’s expiration month. If you have not received a replacement card by then, contact Chase customer service.
Once you get your replacement card, you should dispose of your old Chase card. Depending on the card, you can do that by cutting it up, sending it back in the prepaid envelope included with your new card, or turning it in at a Chase branch.
When you get Chase Freedom Flex, activate your card by logging in to the Chase Freedom Flex verify card page: chase.com/personal/credit-cards/verify-credit-card. You can also activate Chase Freedom by phone: 800-432-3117.
You must verify receipt of your Freedom Flex card to activate it for use. But even then, you won’t be done with Chase Freedom Flex activation.… read full answer
Every three months, Chase Freedom Flex requires you to activate new bonus rewards categories in order to earn 5% cash back on those purchases. If you don’t, you’ll only earn 1% back. To sign up for the latest categories, go to the Chase Freedom Flex activate 5% cash back page. Enter your last name, the last 4 digits of the card, and your zip code. Click the green “Activate Now” button and you’ll be all set.
Here’s how to activate Chase Freedom Flex:
Create a Chase.com account. You’ll need to provide your SSN or tax ID number, your account or application number, and the email you used for your application.
Go to the Chase Freedom Flex activate card page: chase.com/personal/credit-cards/verify-credit-card.
Log in to your Chase.com account.
Verify that you received your card when Chase prompts you.
After you activate Chase Freedom Flex, you can use it right away. The steps to activate Chase Freedom Flex are the same as activating any other Chase credit card. No other Chase card requires you to activate quarterly bonus categories, though.
Chase says they require quarterly Freedom Flex card activation to make sure cardholders always know what the latest bonus categories are. But that’s probably only part of it. Either way, activation only takes a minute.
WalletHub Answers is a free service that helps consumers access financial information. Information on WalletHub Answers is provided “as is” and should not be considered financial, legal or investment advice. WalletHub is not a financial advisor, law firm, “lawyer referral service,” or a substitute for a financial advisor, attorney, or law firm. You may want to hire a professional before making any decision. WalletHub does not endorse any particular contributors and cannot guarantee the quality or reliability of any information posted. The helpfulness of a financial advisor's answer is not indicative of future advisor performance.
WalletHub members have a wealth of knowledge to share, and we encourage everyone to do so while respecting our content guidelines. Please keep in mind that editorial and user-generated content on this page is not reviewed or otherwise endorsed by any financial institution. In addition, it is not a financial institution’s responsibility to ensure all posts and questions are answered.
Ad Disclosure: Certain offers that appear on this site originate from paying advertisers, and this will be noted on an offer’s details page using the designation "Sponsored", where applicable. Advertising may impact how and where products appear on this site (including, for example, the order in which they appear). At WalletHub we try to present a wide array of offers, but our offers do not represent all financial services companies or products.