How do I check my Credit One Platinum balance? This question is about the Credit One Bank® Platinum Visa®

To check your Credit One Platinum balance, log in to your Credit One account online or call credit card customer service at 1-877-825-3242. It’s also possible to check your Credit One Platinum balance through the Credit One app. How to Check Your Credit One Platinum Balance Online: Log in to your Credit One account and click on the Credit One Platinum to see its balance. By Phone: Call 1-877-825-3242 and follow the prompts to have the automated system read your current balance. By App: Log in to the Credit One app. Your credit card balance will be shown on the home screen. It’s a good idea to keep an eye on your Credit One Platinum balance. If your balance seems higher than it should be, take a moment to look over your recent transactions for anything out of the ordinary.

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How do I check my Credit One Platinum balance?

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This question is about the Credit One Bank® Platinum Visa®

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Cameron DiGiovanni, Writer

@cdigiovanni20 • 06/07/21 This answer was first published on 06/07/21. For the most current information about a financial product, you should always check and confirm accuracy with the offering financial institution. Editorial and user-generated content is not provided, reviewed or endorsed by any company.

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To check your Credit One Platinum balance, log in to your Credit One account online or call credit card customer service at 1-877-825-3242. It’s also possible to check your Credit One Platinum balance through the Credit One app.

How to Check Your Credit One Platinum Balance

Online: Log in to your Credit One account and click on the Credit One Platinum to see its balance.
By Phone: Call 1-877-825-3242 and follow the prompts to have the automated system read your current balance.
By App: Log in to the Credit One app. Your credit card balance will be shown on the home screen.

It’s a good idea to keep an eye on your Credit One Platinum balance. If your balance seems higher than it should be, take a moment to look over your recent transactions for anything out of the ordinary.

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Patrick Murphy, WalletHub Analyst

@stpatrick1982 • 08/15/19 This answer was first published on 08/15/19. For the most current information about a financial product, you should always check and confirm accuracy with the offering financial institution. Editorial and user-generated content is not provided, reviewed or endorsed by any company.

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You can check your Credit One Platinum balance from your account at https://www.creditonebank.com/ or from the Credit One Bank Mobile app.

In addition to these, you can call 1-877-825-3242 for account information.

Answer Question

What is the Credit One Platinum credit card payment address?

The Credit One Platinum credit card payment address is:

Payment Services
P.O. Box 60500
City of Industry, CA 91716-0500

When paying Credit One Platinum bills by mail, be sure to submit either a check or money order for the payment amount. Credit One Bank does not accept cash.

Tips For Mailing Credit One Platinum Credit Card Payments

Include your credit card number on your payment to avoid any processing delays.... read full answer

Allow enough time for Credit One Bank to receive your payment on or before the due date, or it will be considered late.

Credit card payments by mail take the longest to process of all the available payment methods. Alternatively, you can submit a payment from your online account, through the Credit One Bank mobile app, or by calling customer service at 1 (877) 825-3242.

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What is a credit balance refund on the Credit One Platinum Visa?

A credit balance refund on the Credit One Bank® Platinum Visa® is a reimbursement for paying more than the total balance owed on the credit card. For example, a cardholder who has a balance of $300, but pays $500, can get a credit balance refund of the $200 that they overpaid.

Cardholders can request a Credit One Platinum credit balance refund: by phone (... read full answer 1-877-825-3242) or by sending a written request to

Credit One Bank
P.O. Box 98873
Las Vegas, NV 89193-8873

They can get their refund in the form of a check. Legally, a credit card issuer is obligated to issue a credit balance refund within seven business days of your request for one.

Please note that you are not required to request a credit balance refund if you overpay your Credit One Platinum credit card. If you have a negative balance on your account, meaning you’ve paid more than you owe, future purchases will be credited until the balance is back to zero. If you maintain a negative credit balance for six months, Credit One is required to offer you a refund.

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How can I make a Credit One online payment?

Go to online payment after setting up your acct.

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