Frankie Solomon, WalletHub Analyst
You may get Citi balance transfer checks in the mail with the monthly credit card statement if the card has a 0% APR promotion. Alternatively, feel free to call customer service at (800) 950-5114 for assistance. Keep in mind that you can normally do a balance transfer without needing a check.
Here’s how you can do a Citi balance transfer:
- Online through your Citi credit card account.
- By phone at (800) 950-5114.
- At a Citibank branch.
When you receive a Citi balance transfer check, it will have the same terms as your Citi credit card. Balance transfer checks work the same as a standard bank account check. Write the check out to the creditor you owe your existing debt to and mail it. The check accesses your Citi card’s credit limit to pay off the old issuer. You can’t transfer more than your credit limit, including the standard 3% intro fee ($5 min) for each transfer in first 4 months, after that 5% ($5 min) for each transfer.
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