It looks like Citi removed most benefits from their cards. Recently got this letter:
Effective September 22, 2019, Worldwide Car Rental Insurance, Trip Cancellation & Interruption Protection, Worldwide Travel Accident Insurance, Trip Delay Protection, Baggage Delay Protection, Lost Baggage Protection, Citi® Price Rewind, and 90 Day Return Protection will be discontinued and will no longer be provided for purchases made on or after that date. Coverage for purchases made before that date will continue to be available, and you may continue to file for benefits in accordance with the current benefit terms. Roadside Assistance Dispatch Service and Travel & Emergency Assistance will be discontinued and will not be available on or after September 22, 2019.
The Citi Diamond Preferred benefits are: damage & theft purchase protection, extended warranty, $0 liability on unauthorized charges, worldwide travel accident insurance, trip cancellation and lost baggage protection, and car rental insurance, among others.
There are some exclusions and some rules which you have to take into account to be eligible. I would take a look at the guide to benefits or call Citi if I were you. The phone number is 800-745-1534.
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