Here’s how to pay your Citi Diamond Preferred card:
Online: You can make a Citi Diamond Preferred card payment by logging in to your online account.
Phone: If you prefer to make a payment over the phone, call customer service at (800) 823-4086.
Mobile app:Log in to your account and select your card, then tap "Make a Payment."
ATM: You can also make a payment at a Citibank ATM.
Mail: To pay your credit card via mail, send a check or money order (but not cash) to the following address: P.O. BOX 9001037 Louisville, KY 40290-1037
Overnight Delivery / Express Payments
Citibank Express Payments 6716 Grade Lane Building 9, Suite 910 Louisville, KY 40213
Keep in mind that payments via regular mail take the longest time to post. So, in order to avoid being late, always send your payments at least 5-7 days before your due date.
Online: Log in to your online account and click on “Make a Payment”. Then, choose how much to pay, when to pay it, and where the payment is coming from. After that, confirm your choices and submit your payment.
Through the mobile app: Download the app for Android or iOS. Then, log in to your account and select your card. After that, tap “Make a Payment” and follow the on-screen instructions to complete the process.
Overt the phone: Call (800) 950-5114 or the number on the back of the card and enter your card information when prompted. Then, follow the automated prompts to make a payment.
By mail: Send a check or money order (but not cash) to:
P.O. BOX 9001037 Louisville, KY- 40290-1037
Overnight Delivery / Express Payments
Citibank Express Payments 6716 Grade Lane Building 9, Suite 910 Louisville, KY 40213
At a Citibank ATM: You can make a payment at a Citibank ATM. Citibank ATMs will accept cash payments up to $3,000 per credit card account per calendar month.
You should note that paying your credit card bill by regular mail takes the longest. Make sure to send it at least 7 days before the due date, so that it won’t be late. Write your name and credit card number on the check, too.
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