How can I pay my Citi Diamond Preferred card?

The easiest way you can pay your Citibank credit card bill is either online or through the Citi mobile app. Alternatively, you can make a payment over the phone at (800) 950-5114, by mail or at a Citibank ATM. Citibank allows cardholders to set up automatic payments, too.

How to Make a Citibank Credit Card Payment… read full answer

• Online: Log in to your online account and click on “Make a Payment”. Then, choose how much to pay, when to pay it, and where the payment is coming from. After that, confirm your choices and submit your payment.
• Through the mobile app: Download the app for Android or iOS. Then, log in to your account and select your card. After that, tap “Make a Payment” and follow the on-screen instructions to complete the process.
• Overt the phone: Call (800) 950-5114 or the number on the back of the card and enter your card information when prompted. Then, follow the automated prompts to make a payment.
• By mail: Send a check or money order (but not cash) to:
  
  P.O. BOX 9001037
  Louisville, KY- 40290-1037
  
  Overnight Delivery / Express Payments
  
  Citibank Express Payments
  6716 Grade Lane
  Building 9, Suite 910
  Louisville, KY 40213
• At a Citibank ATM: You can make a payment at a Citibank ATM. Citibank ATMs will accept cash payments up to $3,000 per credit card account per calendar month.

You should note that paying your credit card bill by regular mail takes the longest. Make sure to send it at least 7 days before the due date, so that it won’t be late. Write your name and credit card number on the check, too.

It'll be either 1.5% of your balance or $25, the greater of the two.