The Citi Diamond Preferred concierge service provides personal assistance to cardholders 24/7. Diamond Preferred concierges are typically available to help with tasks related to travel, shopping, dining, entertainment and more. To request service, call (877) 383-4802 or send e-mail requests to [email protected] There’s no cost to use the concierge service and no limit to the number of times you can request assistance.
Here’s what the Citi Diamond Preferred concierge service can help with:
Purchasing tickets to events
Making restaurant reservations
Finding grocery stores, restaurants or pharmacies that provide delivery service or curbside pickup
Once your request is completed, you’ll just have to pay for the associated transaction. Citi does not publicly disclose any specific range or services a concierge will or will not provide. That will largely depend on your assigned concierge.
The Visa Signature Concierge service is basically a glorified customer-service line that’s available to Visa Signature cardholders 24/7. What’s unique is that they’ll help you with certain types of special requests. They include booking dining, entertainment and recreation; coordinating travel; and delivering gifts.
The good news for folks who don’t have a Visa Signature credit card is most of that is pretty easy to do online without one.… read full answer
There are no service charges for using the Amex concierge, as it’s a complimentary benefit. Any purchases required to complete your request are charged to your credit card. Most cardholders report getting their requests completed within a couple of hours or days.
Here are some of the types of requests you can make:
Concert, movies and events tickets
Travel and tour bookings
Gift shopping and delivery
Help planning an event
Research for special requests
Help finding a doctor, lawyer, plumber, handyman, etc.
You’ll likely have more success with some types of requests than others. According to cardholders, if you make a travel booking request, you’ll generally just be referred to Amex Travel. On the other hand, cardholders have found great success when submitting requests for things like concert and event tickets. If given enough notice, the concierge can get tickets the second they go on sale. Even better, when the concierge secures tickets, you don’t have to pay any Ticketmaster service fees.
American Express also states the concierge can be used for personalized gift-shopping. You can provide some basic information about the person you need a gift for, and they’ll do the gifting for you. Requests you make through the concierge will never be shared with anyone, including any authorized users on your card, so you can rest assured no surprises will be ruined.
While there’s not much information regarding the parameters of what requests you can and can’t make, many cardholders said that it mostly depends on who your assigned concierge is from one request to the next. In general, the American Express concierge can be a valuable benefit for those who don’t want to spend time making reservations or gift-shopping.
The Citi Diamond Preferred credit limit is $500 or more, depending on each applicant’s creditworthiness. Some cardholders have reported receiving spending limits over $10,000 from the Citi Diamond Preferred Card, according to online forums. Once you’re approved for this card, Citibank will determine your specific credit limit based on factors such as your credit history, annual income, and any debt you owe.… read full answer
You need at least good credit to be approved for the Citi Diamond Preferred. For your best chances at a high limit, you’ll want good-to-excellent credit and plenty of disposable income. Even if you don’t receive the limit you want, you can always request a credit limit increase later on. You’ll want to wait at least six months from opening your account before requesting an increase though.
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