How do I reach Citi Diamond Preferred customer service?

This question is about the Citi® Diamond Preferred® Card

WalletHub, Financial Company

@WalletHub • 03/26/21 This answer was first published on 11/15/16 and it was last updated on 03/26/21.For the most current information about a financial product, you should always check and confirm accuracy with the offering financial institution. Editorial and user-generated content is not provided, reviewed or endorsed by any company.

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The easiest way to reach Citi Diamond Preferred customer service is either online, or by calling (800) 950-5114. To speak to a live Citi customer service representative, say “customer service” any time during the call. Representatives are available 24 hours a day, 7 days a week. Other ways to reach Diamond Preferred customer service include online live chat, mail, and social media. Cardholders can also visit a local Citibank branch for assistance.

Here’s how to reach Citi Diamond Preferred customer service:

Online: Log in to live chat with a customer service representative
Phone Number: You can call customer service at (800) 950-5114
Mail: You can also contact customer service via mail. The address is:
Citibank Customer Service

P.O. Box 6500

Sioux Falls, SD 57117
In person: Find a local Citibank branch

If you call, an automated voice will ask for the last four digits of your Citi Diamond Preferred card, so make sure you have the card with you when you call. If you don’t have your card, be prepared to provide other verifying information such as your Social Security number (SSN). You will then hear a brief summary of your account. You can say “skip” at any time to bypass the account summary. At this point, you can ask to speak to customer service.

If you need to manage your account without speaking to a live representative, you’ll hear a list of options. You can either state the purpose of your call, such as “Payments,” or press the assigned number for that task. You will be routed to a new menu specific to your issue.

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There are several ways to reach Discover it Cash Back customer service, including by phone, live chat, and mail. But there aren’t unique options for each of the various Discover credit cards. All questions go through Discover’s general customer service department. But you’ll be able to talk to an actual U.S.-based representative whenever you call. And there’s a wide range of contact methods aside from the telephone.… read full answer

Here’s how to reach Discover it Cash Back customer service:

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