Chip Lupo, Credit Card Writer
@CLoop
To do a balance transfer with the Citi Double Cash Card, new applicants can just complete the balance transfer portion of the Citi Double Cash Card application. Existing cardholders can request a balance transfer online or by calling customer service at (800) 950-5114.
Citi Double Cash Card balance transfers usually take 14 days to process. In the meantime, continue to make payments on your original debt to avoid any late fees and possible damage to your credit score.
How to Do a Balance Transfer with Citi Double Cash Card (New Applicants)
- Open the Citi Double Cash Card application.
- Enter the account number for your existing balance.
- Enter the amount you want to transfer.
- Include standard application info such as your name, Social Security number, and annual income.
- Submit the application.
How to Do a Balance Transfer with Citi Double Cash Card (Existing Cardholders)
- Log in to your Citi Double Cash Card account.
- Select "View Offer" next to "You're eligible for a balance transfer".
- Click "I want this offer," then "Start your transfer."
- Enter the account number(s) and the amount(s) you'd like to transfer.
- Verify your information is correct and submit the application.
Key Things to Know About a Citi Double Cash Card Balance Transfer
The Citi Double Cash Card accepts balance transfers from other credit cards, along with mortgage payments, home equity loans, store credit cards, and auto loans, among others. The Citi Double Cash Card does not allow balance transfers from other Citibank credit accounts.
If you're transferring a balance to a credit card with an introductory APR on balance transfers, try to pay off the balance before the introductory rate expires. Any balance remaining after that will accumulate interest daily at the card's regular APR. Using a balance transfer calculator can be a big help.
Finally, there is a fee on Citi Double Cash Card balance transfers: 3% intro fee ($5 min) for each transfer in first 4 months, after that 5% ($5 min) for each transfer. Make sure to take this into account, too.

Citi® Double Cash Card – 18 month BT offer
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