Sydney Garth, Credit Cards Moderator
@sydneygarth
Applicants can check their Citi Double Cash Card application status online or by phone at 1 (866) 606-2787. For both methods, you’ll need to provide your application ID and ZIP code so that Citibank can match you to your application.
How to Check Your Citi Double Cash Card Application Status Online
- Go to the Citibank application status page.
- Give your application ID and ZIP code when prompted.
- View your Citi Double Cash Card application status: approved, denied, or pending.
Typically, you’ll receive Citibank’s decision on your application within 30 days. Many applicants are approved much sooner than that. If you haven’t heard back within a reasonable time frame, you can always call customer service to ask about the delay.
You may not like what you learn when you check your application status. But those who get denied can still ask Citibank to reconsider by calling 1 (800) 695-5171.

Citi® Double Cash Card – 18 month BT offer
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