How do I reach Citi Double Cash customer service? This question is about the Citi® Double Cash Card – 18 month BT offer

How do I reach Citi Double Cash customer service?

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This question is about the Citi® Double Cash Card – 18 month BT offer

Chip Lupo, Credit Card Writer

@CLoop • 06/21/21 This answer was first published on 06/21/21. For the most current information about a financial product, you should always check and confirm accuracy with the offering financial institution. Editorial and user-generated content is not provided, reviewed or endorsed by any company.

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To reach Citi Double Cash Card customer service, call 1 (855) 473-4583. When prompted by the automated system, enter the last four digits of your Citi Double Cash Card card number to verify the account, then state the purpose of the call or press the designated number for that issue. You may also say “customer service” when prompted, or at any time during the call. Citi Double Cash Card customer service representatives are available 24 hours a day, 7 days a week.

Other Citi Double Cash Card customer service options include online live chat and in-person assistance at a local Citi branch. You can also submit inquiries by mail or social media. For the quickest response to your Citi Double Cash Card account inquiry, Citi recommends using the live chat feature, which is accessible either online or via the Citi mobile app.

How to Reach Citi Double Cash Card Customer Service:

Phone number: 1 (855) 473-4583
Online: Log in to Citi online or use the Citi mobile app to live chat with a customer service representative
Mail: Citibank Customer Service
P.O. Box 6500
Sioux Falls, SD 57117
Social Media: Facebook & Twitter
In-branch: ATM / Branch locator tool

Before you contact Citi Double Cash Card customer service, review the “Common Questions” section on Citi’s “Contact Us” page. You may be able to resolve your issue without having to contact customer service.

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People also ask

How can I reach the Citibank credit card customer service?

You can reach the Citibank credit card customer service by:

Accessing their website or the Citi Mobile App and sending them a message.
Calling them at (800) 950-5114.
Visiting your local Citibank branch.
Writing them a mail at the following address:
Citibank Customer Service
P.O. Box 6500
Sioux Falls, SD 57117

If you opt to chat with them online, expect to experience higher than normal wait times.… read full answer

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