The Citi Double Cash Card extended warranty cover is no longer offered. Citi discontinued this benefit on Sept. 22, 2019. It used to add 2 years to an existing warranty on eligible Citi Double Cash Card purchases, up to a total of 7 years of coverage.
The card’s previous extended warranty coverage, though, still applies for purchases made before the 22nd of September 2019. If this is your case, it is worth noting that eligible purchases must come with some kind of warranty, whether it’s included from the manufacturer or purchased by you at the time. Products without an existing warranty won’t be covered.
You can file a Citi Double Cash Card extended warranty claim by calling (866) 918-4670, or you can download a claim form from Citi’s website. All required documents (receipt, credit card statement, copy of manufacturer’s warranty, etc.) must be sent in within 180 days of the product breaking. If your claim is approved, Citi will repair, replace, or reimburse you for the damaged item, up to the amount charged on your card or $10,000, whichever is less.
Citi’s extended warranty does not cover cars, boats, aircraft, or any other motorized vehicles.