Does Citi Double Cash offer an extended warranty?

Question

The Visa credit card extended warranty adds one year to eligible items with a U.S. manufacturer warranty of three years or less. You’re covered for the original price of the item, up to $10,000 per claim and $50,000 per cardholder. If you purchased the item in full with a valid Visa Signature or Visa Infinite card, you are eligible for this benefit.… read full answer

Some of the best cards in the Signature lineup include the Capital One Venture, Quicksilver, and Spark Cash Business cards; and the USAA Rewards and Preferred Cash Rewards Signature cards. The Chase Sapphire Reserve and The Ritz-Carlton Rewards Credit Card are among the top Infinite cards.

Basically, you’ll either go online or call 1 (800) 551-8472 to file your claim. You must file within 60 days from when your item fails, or your claim may be denied. Send receipts, warranty documentation, and an item description and serial number within 90 days.

A Benefit Administrator will decide to replace or repair your item. If they go the repair route, they will refer you to an authorized repair facility. They will pay the repair facility directly, or you can pay the facility for the repair and file a claim for reimbursement.

If all goes as planned, you’ll be reimbursed within five business days of receipt of all required documents. You’ll be reimbursed for no more than the original purchase price of the item. The reimbursement is less any shipping and handling fees for replaced or repaired items.

All is not covered under Visa’s Extended Warranty Protection, however. Items not covered include cars, boats, aircraft and other motorized vehicles. Real estate, resale or used items, and computer software are also not covered.

The Visa credit card extended warranty offers a second benefit known as Warranty Registration. You’ll register your item by sending the Benefit Administrator your sales receipt(s) and warranty information. When you file a claim, you won’t have to waste any time searching for those documents, as they will already be on file with the Benefit Administrator.

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Answer 1 · 2021-03-26 11:00:14

Maria Adams, Credit Cards Moderator

@m_adams 03/26/21 This answer was first published on 03/26/21. For the most current information about a financial product, you should always check and confirm accuracy with the offering financial institution. Editorial and user-generated content is not provided, reviewed or endorsed by any company.

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The Citi Double Cash Card extended warranty cover is no longer offered. Citi discontinued this benefit on Sept. 22, 2019. It used to add 2 years to an existing warranty on eligible Citi Double Cash Card purchases, up to a total of 7 years of coverage.

The card’s previous extended warranty coverage, though, still applies for purchases made before the 22nd of September 2019. If this is your case, it is worth noting that eligible purchases must come with some kind of warranty, whether it’s included from the manufacturer or purchased by you at the time. Products without an existing warranty won’t be covered.

You can file a Citi Double Cash Card extended warranty claim by calling (866) 918-4670, or you can download a claim form from Citi’s website. All required documents (receipt, credit card statement, copy of manufacturer’s warranty, etc.) must be sent in within 180 days of the product breaking. If your claim is approved, Citi will repair, replace, or reimburse you for the damaged item, up to the amount charged on your card or $10,000, whichever is less.

Citi’s extended warranty does not cover cars, boats, aircraft, or any other motorized vehicles.

Answer 2 · 2019-11-21 23:02:35

Bradley Gray, Member

@onetwothree • 11/21/19 This answer was first published on 11/22/19 and it was last updated on 11/21/19.For the most current information about a financial product, you should always check and confirm accuracy with the offering financial institution. Editorial and user-generated content is not provided, reviewed or endorsed by any company.

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The Citi Double Cash Card extended warranty was cut by Citi in September of 2019. Before that, the card's extended warranty added 24 months of coverage to many manufacturer's warranties, for up to $10,000.

There are other credit cards that offer extended warranty benefits, though. Try the Citi Premier, which offers 2 years of extra manufacturer's warranty time to purchases. Citi Premier's annual fee is $95.

Answer 3 · 2021-03-23 23:04:04

Charles, Member

@charlie_3 • 03/23/21 This answer was first published on 08/01/19 and it was last updated on 03/23/21.For the most current information about a financial product, you should always check and confirm accuracy with the offering financial institution. Editorial and user-generated content is not provided, reviewed or endorsed by any company.

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The Citi Double Cash Card extended warranty protection was discontinued on 9/22/2019.

Does Citi Double Cash offer an extended warranty?

Maria Adams, Credit Cards Moderator

Citi® Double Cash Card – 18 month BT offer

Bradley Gray, Member

Charles, Member

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