The Citi Double Cash extended warranty adds 2 years to an existing warranty on eligible Double Cash purchases, up to a total of 7 years of coverage. That means if the existing warranty is longer than 5 years, the Double Cash extended warranty will only bump it up to 7 years. Eligible purchases must come with some kind of warranty, whether it’s included from the manufacturer or purchased by you at the time. Products without an existing warranty won’t be covered.
You can file a Citi Double Cash extended warranty claim by calling 1-866-918-4670, or you can download a claim form from Citi’s website. All required documents (receipt, credit card statement, copy of manufacturer’s warranty, etc.) must be sent in within 180 days of the product breaking. If your claim is approved, Citi will repair, replace, or reimburse you for the damaged item, up to the amount charged on your card or $10,000, whichever is less.
Citi’s extended warranty does not cover cars, boats, aircraft, or any other motorized vehicles.