Here’s how to make a Citi Double Cash Card payment:
Online: Log in to your account and click on “Make a payment”. Then, choose your payment account in the drop-down menu (or add your bank account and routing numbers), then select the payment amount and the posting date. After that, click “Continue” to review and submit your payment.
Through the mobile app: Download the app for Android or iOS. Then, log in with the same credentials you use for your online account and tap on tap “Make a Payment.”
By phone: To pay your Citi Double Cash Card bill by phone, call (855) 473-4583 and enter your card number to get to the options menu. Then, follow the prompts to make a payment.
In person: You can also make a payment at any Citibank branch during normal business hours.
Via mail: To pay your Citi Double Cash Card bill via mail, send a check or money order and the payment coupon from your credit card statement to: Citi Cards P.O. BOX 9001037 Louisville, KY 40290-1037
If you choose to make a Citi Double Cash Card payment via mail, make sure to always send it at least 5-7 days before your due date. Write your credit card number on the check, too. It is also worth noting that Citibank allows cardholders to set up automatic payments as well.
Typically, to make a credit card payment in cash, you’ll need to go to a branch location to make a payment with a teller. Some card issuers will allow you to make cash payments via an ATM. Citibank actually only allows cash payments through their ATMs. Also, some card issuers have restrictions to paying in cash. Citibank, for example, has a monthly cap of $3,000 for credit card payments made in cash.
You can no longer pay your Citi credit card in a branch.
If you have cash that you want to use to pay off your Citi credit card, Citibank ATMs will accept cash payments up to $3,000 per credit card account per calendar month.
If you do not have a PIN to use your Citi credit card at ATMs, simply call the number on the back of your card and they will provide you one.... read full answer
Online: Log in to your online account and click on “Make a Payment”. Then, choose how much to pay, when to pay it, and where the payment is coming from. After that, confirm your choices and submit your payment.
Through the mobile app: Download the app for Android or iOS. Then, log in to your account and select your card. After that, tap “Make a Payment” and follow the on-screen instructions to complete the process.
Overt the phone: Call (800) 950-5114 or the number on the back of the card and enter your card information when prompted. Then, follow the automated prompts to make a payment.
By mail: Send a check or money order (but not cash) to:
P.O. BOX 9001037 Louisville, KY- 40290-1037
Overnight Delivery / Express Payments
Citibank Express Payments 6716 Grade Lane Building 9, Suite 910 Louisville, KY 40213
At a Citibank ATM: You can make a payment at a Citibank ATM. Citibank ATMs will accept cash payments up to $3,000 per credit card account per calendar month.
You should note that paying your credit card bill by regular mail takes the longest. Make sure to send it at least 7 days before the due date, so that it won’t be late. Write your name and credit card number on the check, too.
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