The Citi Double Cash Card rental car insurance was one of the benefits cancelled by Citi in September 2019. Most Citi cards no longer offer it.
The good news is, you have other options. The Capital One Quicksilver Cash Rewards Credit Card and Chase Sapphire Preferred® Card both have rental car insurance covering collision damage and theft. You have to make the full rental purchase with the cards and decline any extra insurance offered by the rental company for the cards' insurance to work. Just call Capital One customer service if you want to find out more information on the Capital One Quicksilver rental car insurance. For Chase Sapphire Preferred, take a look at Chase's Guide to Benefits, or just call Chase at (888) 320-9961.
The Citi Double Cash Card benefits include exclusive access to presale tickets for live events through Citi Entertainment, 2% cash back on every purchase, an introductory APR of 0% for 18 months on balance transfers, and a $0 annual fee. Cardholders also get additional perks such as 24-hour fraud protection, $0 liability for unauthorized charges, identity theft assistance and lost card/emergency cash services.… read full answer
Citi Double Cash Card no longer offers benefits such as trip cancellation and interruption protection, car rental insurance, travel accident insurance, purchase protection, extended warranties on purchased items, or return protection benefits. Citi cut those perks in 2019.
No, Citi credit cards no longer offer trip cancellation & interruption protection. These benefits ended for all Citi credit cards on September 22, 2019. Travel paid for with a Citi credit card after this date is not eligible for the benefit. The protection covered cardholders and family members traveling with them for up to $5,000 per trip cut short because of sickness, injury or death. The benefit also reimbursed covered travelers if a trip was cancelled for jury duty, military service, severe weather and more.… read full answer
If you paid for travel on an eligible Citi credit card before September 22, 2019, you may still be able to file a Citi trip cancellation & interruption protection claim. Call Citibank customer service at (800) 950-5114 to review the charge in question and file a claim. Alternatively, sign in to your online account through the Citi benefits website to view your available benefits. Make sure to complete and return the form, along with any required documents, as soon as possible.
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