Yes, you can do a Citi product change to the Double Cash card. A product change involves switching from one Citi credit card to another and is done primarily through a targeted e-mail offer. An account has to be open for at least 12 months to be considered for a product change.
You can complete the Double Cash product change online using the link in the e-mail offer. Enter the invitation code, your last name, the last 4 digits of your SSN, and your billing ZIP code. Click the “Make the Switch” button to complete the product change request. Citi product changes are done using a “soft” inquiry, which will not affect your credit score. But there’s no guarantee of approval for a product change to Double Cash.
A Citi product change to the Double Cash card may be ideal if your current Citi card has outlived its usefulness. For example, anyone who currently has a Citi Secured Mastercard and has used it responsibly for at least 12 months could receive an offer to switch to the Double Cash card. Or, if you have a Citi card that charges an annual fee, you may want to do a product change to Double Cash, which has a $0 annual fee.
Any refunds on the original card’s annual fee will be credited to the upgraded account. In addition, your current balance, credit limit, APR and any rewards earned will all automatically transfer to the new card. The new Double Cash card will come with a different account number though.