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You can check your Citi Secured card application status either online or by phone at (800) 950-5114. If you’re having trouble checking the status of your application, make sure to call customer service at (866) 606-2787 for assistance.
How to Check the Citi Secured Application Status
- Online: To check your Citi Secured status online, you will need to provide your application ID and your ZIP code. If you can’t find the application ID, you can enter your primary phone number, ZIP code, and date of birth, instead.
- By phone: To check your application status by phone, call (800) 950-5114 and follow the automated prompts. Then, provide your Social Security number to confirm your identity.
Keep in mind that the average processing time for a Citi credit card application is 7-10 business days. If approved for an account, your card should arrive within 14 days of the decision.
Citi® Secured Mastercard®
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