The easiest way to reach the Citi Simplicity Card customer service is online, either by logging into your account or through Citi Mobile app, or by calling them at (866) 696-5673. From the automated system, enter the last four digits of your Simplicity card number to verify the account, then state the purpose of the call or press the designated number for that issue. Or, say “customer service” at any time during the call to connect to a live representative. The Citi Simplicity Card customer service representatives are available 24 hours a day, 7 days a week.
Other Citi Simplicity Card customer service options include online live chat, in-person service at a local Citi branch, and contacting representatives by mail.
Here’s how to reach the Citi Simplicity Card customer service:
Before you contact the Citi Simplicity Card customer service, you should refer to the “Common Questions” section on their “Contact Us” page. You may get the answer to your question without having to call or log in to your account.
The Citi Simplicity Card credit score requirement is at least 700; this means that you need at least good credit to get this card.
It is also worth noting that you never can be 100% sure whether you’ll be approved just by credit score alone. Your credit score is only one of the aspects Citi will look at when making a decision on your application. Your debt, annual income, and any past negative marks on your credit report will also matter.… read full answer
Having that said, it would be better to check your score and only apply if it's 700+.
Your Citi Simplicity Card approval odds are highest when you have good or better credit.
Info on Citi Simplicity approval odds:
Higher odds with at least good credit: Check your credit score before-hand to see if you're within the optimal range and avoid affecting your score with an uninformed hard inquiry.… read full answer
Respond to a mail offer: If you've been lucky enough to have been pre-selected for a mail offer, you can respond to it on Citi's website by providing your invitation code and last name. Pre-qualified offers don't guarantee approval. But you have good chances of approval as long as nothing negative has been added to your credit report.
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