How do I contact Citi Simplicity customer service?

The Citi Simplicity Card credit score requirement is 700 or higher, meaning that you need at least good credit to get this card.

It is also worth noting that you never can be 100% sure whether you’ll be approved just by credit score alone. Your credit score is only one of the aspects Citi will look at when making a decision on your application. Your debt, annual income, and any past negative marks on your credit report will also matter.… read full answer

Having that said, it would be better to check your score and only apply if it's 700+.

Your Citi Simplicity Card approval odds are good if you have a credit score of 700+. That means you need good credit or better to have a shot at getting approved. Your approval odds for the Citi Simplicity Card will also be influenced by your annual income and existing debts.

Here’s more info about the Citi Simplicity Card approval odds:

• Higher odds with at least good credit: Check your credit score before-hand to see if you’re within the optimal range and avoid affecting your score with an uninformed hard inquiry.
• Check if you are pre-selected: To get a better sense of your approval odds before applying for a Citi Simplicity Card, you can check to see if you’re pre-qualified for any offers on the Citi Bank website. Pre-qualifying does not guarantee approval, but it does indicate that you have pretty good odds of getting approved for certain cards, and it won’t affect your credit score.
• Respond to a mail offer: If you’ve been lucky enough to have been pre-selected for a mail offer, you can respond to it on Citi’s website by providing your invitation code and last name. Pre-qualified offers don’t guarantee approval. But you have good chances of approval as long as nothing negative has been added to your credit report.
• Check your credit report: If you haven’t checked your report in a while, you should definitely do it before applying. So, you’ll be able to better assess the impact that the application will have on your credit score. You can get your credit report and check your score for free, right here on WalletHub.
• Update your financial profile: Citi looks at your credit report, plus your annual income and monthly housing payment. If you are currently registered for online access, you can update this info on Citi’s website. Otherwise, you can call Citi Customer Service at (800) 950-5114.

If you want to enhance your application by improving your credit score, WalletHub’s free credit analysis can tell you what steps to take.