How do I contact Citi Simplicity customer service? This question is about the Citi Simplicity® Card

How do I contact Citi Simplicity customer service?

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This question is about the Citi Simplicity® Card

WalletHub, Financial Company

@WalletHub • 04/26/22 This answer was first published on 08/11/20 and it was last updated on 04/26/22.For the most current information about a financial product, you should always check and confirm accuracy with the offering financial institution. Editorial and user-generated content is not provided, reviewed or endorsed by any company.

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The easiest way to contact the Citi Simplicity Card customer service is online, either by logging into your account or through Citi Mobile app, or by calling them at (866) 696-5673. From the automated system, enter the last four digits of your Citi Simplicity Card number to verify the account, then state the purpose of the call or press the designated number for that issue. Or, say “customer service” at any time during the call to connect to a live representative. The Citi Simplicity Card customer service representatives are available 24 hours a day, 7 days a week.

Other Citi Simplicity Card customer service options include in-person service at a local Citi branch and contacting representatives by mail.

Here’s how to reach the Citi Simplicity Card customer service:

Phone Number: (866) 696-5673.
Online: Log in to Citi Online or use the Citi Mobile App to live chat with a customer service representative.
Mail: You can also reach the Citi Simplicity Card customer service by mail:
Citibank Customer Service
P.O. Box 6500
Sioux Falls, SD 57117
In-branch: Find a Citibank branch or ATM.

Before you contact the Citi Simplicity Card customer service, you should refer to the “Common Questions” section on their “Contact Us” page. You may get the answer to your question without having to call or log in to your account.

Answer Question

What's the Citi Simplicity credit score requirement?

The Citi Simplicity Card credit score requirement is 700 or higher. This means that you need at least good credit to get this card.

It is also worth noting that you never can be 100% sure whether you’ll be approved just by credit score alone. Your credit score is only one of the aspects Citi will look at when making a decision on your application. Your debt, annual income, and any past negative marks on your...

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What are my Citi Simplicity approval odds?

Your Citi Simplicity Card approval odds are good if you have a credit score of 700+. That means you need good credit or better to have a shot at getting approved. Your approval odds for the Citi Simplicity Card will also be influenced by your annual income and existing debts.

Ways to estimate your Citi Simplicity Card approval odds:

Higher odds with at least good credit: Check your credit score beforehand to see if you’re within the...

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