Citi Cards P.O. Box 9001037 Louisville, KY 40290-1037
When paying Citi Simplicity Card bills by mail, be sure to submit either a check or money order for the payment amount. Citibank does not accept cash.
Tips For Mailing Citi Simplicity Card Payments
Include your credit card number on your payment to avoid any processing delays.
Allow enough time for Citibank to receive your payment on or before the due date, or it will be considered late.
Send your payment via overnight mail, if necessary. The Citibank overnight payment address is:
Attn: Citibank Express Payments 6716 Grade Lane Building 9, Suite 910 Louisville, KY 40213
Credit card payments by mail take the longest to process of all the available payment methods. Alternatively, you can submit a payment from your online account, through the Citibank mobile app, or by calling customer service at 1 (866) 696-5673. Citibank also allows in-person payments at local Citibank branches.
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