What is the Citibank concierge benefit? This question is about Citi Credit Cards

What is the Citibank concierge benefit?

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This question is about Citi Credit Cards

Adam McCann, Financial Writer

@adam_mccann • 03/01/21 This answer was first published on 03/01/21. For the most current information about a financial product, you should always check and confirm accuracy with the offering financial institution. Editorial and user-generated content is not provided, reviewed or endorsed by any company.

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The Citibank concierge is a free benefit that gives on-demand personal assistance to eligible cardholders. Three Citibank credit cards have this concierge benefit, which eligible cardholders can access by calling 1 (800) 508-8930. Contacting the concierge is free, but the cardholder is responsible for any purchases they authorize the concierge to make.

Citibank credit cards with the concierge benefit include: Citi Premier® Card, Citi Prestige® Card and Costco Anywhere Visa® Card by Citi.

Things the Citibank Concierge Can Help With:

Booking travel
Purchasing tickets to events
Making restaurant reservations
Recommending and purchasing gifts
Arranging transportation
Trying to locate lost baggage

While the concierge may not be able to help with every request, they will do their best to assist with anything.

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How does the Citi Diamond Preferred concierge service work?

The Citi Diamond Preferred concierge service provides personal assistance to cardholders 24/7. Diamond Preferred concierges are typically available to help with tasks related to travel, shopping, dining, entertainment and more. To request service, call (877) 383-4802 or send e-mail requests to [email protected] There’s no cost to use the concierge service and no limit to the number of times you can request assistance.… read full answer

Here’s what the Citi Diamond Preferred concierge service can help with:

Booking travel

Purchasing tickets to events

Making restaurant reservations

Arranging transportation

Finding grocery stores, restaurants or pharmacies that provide delivery service or curbside pickup

Once your request is completed, you’ll just have to pay for the associated transaction. Citi does not publicly disclose any specific range or services a concierge will or will not provide. That will largely depend on your assigned concierge.

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What are the benefits of Citibank credit cards?

The benefits of Citibank credit cards include travel accident insurance, an annual travel credit up to $250, and a TSA PreCheck or Global Entry fee credit. These benefits are mostly found on the top-tier Citibank credit cards, though many more Citibank credit cards have contactless chip technology and no foreign transaction fees. To know which perks are included on a specific card, you’ll need to call customer service at … read full answer 1 (800) 347-4934 or check the Citibank website.

Citibank Credit Card Benefits

An annual travel credit up to $250

A TSA PreCheck or Global Entry fee credit

Contactless chip technology

No foreign transaction fees

Travel accident insurance

Travel and emergency

Roadside assistance

Identity theft protection

In addition to having some or all of these card perks, it’s important to remember that many Citibank credit cards also give rewards. Rewards aren’t generally considered card benefits, but having a credit card that earns great rewards can be a big asset to cardholders. As long as you use your card responsibly and maximize the various benefits that Citibank offers, you should come out well ahead of any annual fees that Citibank cards may charge.

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