The Citibank concierge is a free benefit that gives on-demand personal assistance to eligible cardholders. Three Citibank credit cards have this concierge benefit, which eligible cardholders can access by calling 1 (800) 508-8930. Contacting the concierge is free, but the cardholder is responsible for any purchases they authorize the concierge to make.
The Citi Diamond Preferred concierge service provides personal assistance to cardholders 24/7. Diamond Preferred concierges are typically available to help with tasks related to travel, shopping, dining, entertainment and more. To request service, call (877) 383-4802 or send e-mail requests to [email protected] There’s no cost to use the concierge service and no limit to the number of times you can request assistance.… read full answer
Here’s what the Citi Diamond Preferred concierge service can help with:
Purchasing tickets to events
Making restaurant reservations
Finding grocery stores, restaurants or pharmacies that provide delivery service or curbside pickup
Once your request is completed, you’ll just have to pay for the associated transaction. Citi does not publicly disclose any specific range or services a concierge will or will not provide. That will largely depend on your assigned concierge.
The benefits of Citibank credit cards include travel accident insurance, an annual travel credit up to $250, and a TSA PreCheck or Global Entry fee credit. These benefits are mostly found on the top-tier Citibank credit cards, though many more Citibank credit cards have contactless chip technology and no foreign transaction fees. To know which perks are included on a specific card, you’ll need to call customer service at … read full answer1 (800) 347-4934 or check the Citibank website.
Citibank Credit Card Benefits
An annual travel credit up to $250
A TSA PreCheck or Global Entry fee credit
Contactless chip technology
No foreign transaction fees
Travel accident insurance
Travel and emergency
Identity theft protection
In addition to having some or all of these card perks, it’s important to remember that many Citibank credit cards also give rewards. Rewards aren’t generally considered card benefits, but having a credit card that earns great rewards can be a big asset to cardholders. As long as you use your card responsibly and maximize the various benefits that Citibank offers, you should come out well ahead of any annual fees that Citibank cards may charge.
WalletHub Answers is a free service that helps consumers access financial information. Information on WalletHub Answers is provided “as is” and should not be considered financial, legal or investment advice. WalletHub is not a financial advisor, law firm, “lawyer referral service,” or a substitute for a financial advisor, attorney, or law firm. You may want to hire a professional before making any decision. WalletHub does not endorse any particular contributors and cannot guarantee the quality or reliability of any information posted. The helpfulness of a financial advisor's answer is not indicative of future advisor performance.
WalletHub members have a wealth of knowledge to share, and we encourage everyone to do so while respecting our content guidelines. This question was posted by a WalletHub user. Please keep in mind that editorial and user-generated content on this page is not reviewed or otherwise endorsed by any financial institution. In addition, it is not a financial institution’s responsibility to ensure all posts and questions are answered.
Ad Disclosure: Certain offers that appear on this site originate from paying advertisers, and this will be noted on an offer’s details page using the designation "Sponsored", where applicable. Advertising may impact how and where products appear on this site (including, for example, the order in which they appear). At WalletHub we try to present a wide array of offers, but our offers do not represent all financial services companies or products.