What is the Citibank concierge benefit? This question is about Citi Credit Cards

What is the Citibank concierge benefit?

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This question is about Citi Credit Cards

Adam McCann, Financial Writer

@adam_mcan • 03/01/21 This answer was first published on 03/01/21. For the most current information about a financial product, you should always check and confirm accuracy with the offering financial institution. Editorial and user-generated content is not provided, reviewed or endorsed by any company.

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The Citibank concierge is a free benefit that gives on-demand personal assistance to eligible cardholders. Three Citibank credit cards have this concierge benefit, which eligible cardholders can access by calling 1 (800) 508-8930. Contacting the concierge is free, but the cardholder is responsible for any purchases they authorize the concierge to make.

Citibank credit cards with the concierge benefit include: Citi Premier® Card, Citi Prestige® Card and Costco Anywhere Visa® Card by Citi.

Things the Citibank Concierge Can Help With:

Booking travel
Purchasing tickets to events
Making restaurant reservations
Recommending and purchasing gifts
Arranging transportation
Trying to locate lost baggage

While the concierge may not be able to help with every request, they will do their best to assist with anything.

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How does the Citi Diamond Preferred concierge service work?

The Citi Diamond Preferred concierge service provides personal assistance to cardholders 24/7. The Citi Diamond Preferred concierges are typically available to help with tasks related to travel, shopping, dining, and entertainment, among other things. To request assistance, call (800) 508-8930 or send an e-mail to [email protected]. There’s no cost to use this service and no limit to the number of times you can request assistance.

Citi Diamond Preferred Concierge Services

Booking travel
Purchasing tickets to events
Making...

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What are the benefits of Citibank credit cards?

The benefits of Citibank credit cards include travel accident insurance, an annual travel credit up to $250, and a TSA PreCheck or Global Entry fee credit. These benefits are mostly found on the top-tier Citibank credit cards, though many more Citibank credit cards have contactless chip technology and no foreign transaction fees. To know which perks are included on a specific card, you’ll need to call customer service at 1 (800) 347-4934 or check the Citibank website.

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