A Citibank credit balance refund is a reimbursement for paying more than the total balance owed on a Citibank credit card. For example, a cardholder who has a balance of $500 but pays $600 can get a credit balance refund of the $100 that they overpaid.
Cardholders can request a Citibank credit balance refund by phone (1-800-950-5114) or by sending a written request to
Citibank Customer Service P.O. Box 6500 Sioux Falls, SD 57117
Citibank cardholders can get a credit balance refund in the form of a check or an ACH refund credit to the bank account from which the payment was originally taken.
Please note that you are not required to request a credit balance refund if you overpay your Citibank credit card. If you have a negative balance on your account, meaning you've paid more than you owe, future purchases will be credited until the balance is back to zero. If you maintain a negative credit balance for six months, Citibank is required to offer you a refund.
If you overpay your credit card balance, the payment will result in a negative account balance, which means the credit card company will owe you money. The next time you make a purchase with the credit card, the amount you overpaid will count toward it.
If you accidentally overpaid your credit card and would like a refund, you can submit a written request to your credit card company. Federal law requires a refund to...
A negative balance on a credit card means that your balance is belo zero. In other words, your credit card company owes you money, rather than the other way around. In other words, you’ve paid more than your total balance due. Credit card companies generally prevent you from paying more than you owe, especially online. But if you pay by check, you might get around the policy. You’ll see the negative balance on your monthly statement...
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