How do I pay my Citibank credit card bill?

The easiest way you can pay your Citibank credit card bill is either online or through the Citi mobile app. Alternatively, you can make a payment over the phone at (800) 950-5114, by mail or at a Citibank ATM. Citibank allows cardholders to set up automatic payments, too.

How to Make a Citibank Credit Card Payment

• Online: Log in to your online account and click on “Make a Payment”. Then, choose how much to pay, when to pay it, and where the payment is coming from. After that, confirm your choices and submit your payment.
• Through the mobile app: Download the app for Android or iOS. Then, log in to your account and select your card. After that, tap “Make a Payment” and follow the on-screen instructions to complete the process.
• Overt the phone: Call (800) 950-5114 or the number on the back of the card and enter your card information when prompted. Then, follow the automated prompts to make a payment.
• By mail: Send a check or money order (but not cash) to:
   
  P.O. BOX 9001037
  Louisville, KY- 40290-1037
   
  Overnight Delivery / Express Payments
   
  Citibank Express Payments
  6716 Grade Lane
  Building 9, Suite 910
  Louisville, KY 40213
• At a Citibank ATM: You can make a payment at a Citibank ATM. Citibank ATMs will accept cash payments up to $3,000 per credit card account per calendar month.

You should note that paying your credit card bill by regular mail takes the longest. Make sure to send it at least 7 days before the due date, so that it won’t be late. Write your name and credit card number on the check, too.

You can pay your Citibank credit card bill online, where you can make a one-time payment or set up a monthly automatic payment. You can also call 1 (800) 950-5114 to pay your Citicard’s bill by phone, or you can send your payment by mail. The mailing address is P.O. Box 9001037, Louisville, KY 40290.

How to pay your Citibank credit card bill – 3 major methods:

Online. Log onto online.citi.com. You will need to create an account with a User ID. When you create an account, you will have to add your bank account’s routing and account numbers.

You can pay the minimum amount due. You can also pay your entire balance, which may include transactions made since your last statement. Or, you can customize your payment, as long as it exceeds the minimum amount due. Select the bank from which the payment will be withdrawn, and submit your payment. You should receive an e-mail confirmation that the payment was successfully transmitted. Your payment will post with 48 hours.

There is also an AutoPay feature. You can set up a specific payment amount to be electronically debited from your bank account on the due date. Your payment will post within 24 to 48 business hours.

By phone. Call 1 (800) 950-5114. You can submit payment through an automated service or request to speak to a customer service representative. Your birthdate and last four digits of your Social Security Number are required for verification. To submit payment, you will need your bank information, the 16-digit card account number, card expiration date, and three-digit security code. Choose and confirm your payment amount.

By mail. Submit a check or money order for the minimum amount due, current balance, or another amount. Include your account number on your payment. Send to P.O. Box 9001037, Louisville, KY 40290-1037.

Always pay your balance in full, and by the payment due date. If you do, you’ll have Citi’s 23-day grace period where you won’t be charged interest. If you pay late, or carry a balance to the next month, you will lose the grace period and interest charges will accrue daily. You’ll then have to pay two consecutive bills in full in order to restore the grace period.

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