Does Citi Custom Cash Card offer rental car insurance? This question is about the Citi Custom Cash℠ Card

The Citi Custom Cash℠ Card offers rental car insurance as a free benefit. Citi Custom Cash rental car insurance covers damage or theft of the vehicle, damage or theft of personal items, loss of use and towing charges. Cardholders are covered up to the actual repair cost, current market value of the vehicle or $50,000 per incident. To get the coverage, a cardholder must decline the rental agency’s insurance and pay for the rental entirely with a Citi Custom Cash credit card or cash back rewards. Key Things to Know About Citi Custom Cash Rental Car Insurance Coverage Amount. Up to the actual repair cost, current market value of the vehicle or $50,000 per incident. File Claims for Domestic Rentals Through Primary Insurance First. The Citi Custom Cash card rental car insurance benefit provides secondary coverage for domestic rentals up to 15 days, so you will need to file a claim through your primary insurance carrier first, if you have one. Coverage Is Primary When Abroad. If you’re renting a vehicle outside of your home country, coverage under the Citi Custom Cash card rental car insurance benefit is primary and lasts for up to 15 days. Not All Vehicles Or Incidents Are Covered. The Citi Custom Cash rental car insurance benefit does not cover trucks, pickups, recreational vehicles, vehicles with fewer than four wheels, vehicles rented for more than 15 consecutive days, or cars with a suggested retail price higher than $50,000. Coverage also does not apply to certain incidents such as any loss occurred under the influence of drugs or alcohol or while in violation of the rental agreement, damage sustained off-road, and mechanical failure due to wear and tear. Citibank Rental Car Insurance Claims To file a Citi Custom Cash rental car insurance claim, call the Benefit Administrator at the number in your benefits guide or visit the card’s benefits website to obtain a claim form. You will need to submit the claim form, along with any requested supporting documents – such as a receipt showing the vehicle rental charge, a copy of a valid driver’s license, the rental agreement, or a police report – no later than 180 days after the incident.

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Does Citi Custom Cash Card offer rental car insurance?

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This question is about the Citi Custom Cash℠ Card

Chip Lupo, Credit Card Writer

@CLoop • 11/26/21 This answer was first published on 11/26/21. For the most current information about a financial product, you should always check and confirm accuracy with the offering financial institution. Editorial and user-generated content is not provided, reviewed or endorsed by any company.

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The Citi Custom Cash℠ Card offers rental car insurance as a free benefit. Citi Custom Cash rental car insurance covers damage or theft of the vehicle, damage or theft of personal items, loss of use and towing charges. Cardholders are covered up to the actual repair cost, current market value of the vehicle or $50,000 per incident. To get the coverage, a cardholder must decline the rental agency’s insurance and pay for the rental entirely with a Citi Custom Cash credit card or cash back rewards.

Key Things to Know About Citi Custom Cash Rental Car Insurance

Coverage Amount. Up to the actual repair cost, current market value of the vehicle or $50,000 per incident.
File Claims for Domestic Rentals Through Primary Insurance First. The Citi Custom Cash card rental car insurance benefit provides secondary coverage for domestic rentals up to 15 days, so you will need to file a claim through your primary insurance carrier first, if you have one.
Coverage Is Primary When Abroad. If you’re renting a vehicle outside of your home country, coverage under the Citi Custom Cash card rental car insurance benefit is primary and lasts for up to 15 days.
Not All Vehicles Or Incidents Are Covered. The Citi Custom Cash rental car insurance benefit does not cover trucks, pickups, recreational vehicles, vehicles with fewer than four wheels, vehicles rented for more than 15 consecutive days, or cars with a suggested retail price higher than $50,000. Coverage also does not apply to certain incidents such as any loss occurred under the influence of drugs or alcohol or while in violation of the rental agreement, damage sustained off-road, and mechanical failure due to wear and tear.

Citibank Rental Car Insurance Claims

To file a Citi Custom Cash rental car insurance claim, call the Benefit Administrator at the number in your benefits guide or visit the card’s benefits website to obtain a claim form. You will need to submit the claim form, along with any requested supporting documents – such as a receipt showing the vehicle rental charge, a copy of a valid driver’s license, the rental agreement, or a police report – no later than 180 days after the incident.

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Coverage Offered by Rental Car Companies

Collision Damage Waiver:

Covers: Damage to the rental car in an accident

Similar to: Collision and comprehensive

Supplemental Liability

Covers: Damage and injuries to the other driver from an accident you cause

Similar to: Bodily injury and property damage liability

Personal Accident

Covers: Medical costs for injuries to you and your passengers

Similar to: P ersonal injury protection, MedPay and health insurance

Personal Effects

Covers: Personal items stolen out of the rental car

Similar to: Homeowner’s or renter’s insurance

You don’t have to purchase all of these coverage types to be protected while driving your rental. But minimum liability insurance carried by the rental car company isn’t enough protection if you get into an accident.

When You Don't Need The Rental Company's Insurance

Before you buy the rental company’s insurance, you should consider what coverage you may already have through your personal car insurance. The coverage limits and deductibles you have on your personal vehicle typically still apply to rentals, as long as you’re renting for personal use. Many major credit cards also offer coverage for rental cars if you pay with your card and decline the collision damage waiver offered by the rental company.

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How does rental car liability insurance work?

Rental car liability insurance is coverage that pays for injuries or property damage that you cause in an accident when you are driving a rental car. Rental car liability insurance does not protect you or your rental car from collision damage, car theft, loss of personal effects, or injuries.

Should You Get Rental Car Liability Insurance?… read full answer

In most states, some rental car liability insurance is included with the rental. However, the state-mandated minimum insurance that these cars carry might not be enough to protect you from the financial repercussions of an accident. Because of this minimal coverage, rental companies sell supplemental liability insurance at the counter. Rental car companies also offer other types of coverage like loss damage waivers, roadside assistance, and personal accident insurance.

You might already have rental car insurance through your current insurance coverage or your credit card, however. Your current auto insurance policy likely extends its liability coverage to rental cars, whereas credit cards often provide the equivalent of comprehensive or collision coverage but no liability coverage.

When Your Standard Insurance Covers Rental Cars

You have personal auto insurance

Your personal liability coverage limits are equal to or higher than the limits required for the vehicle that you're renting

You're only using the rental car for personal reasons, not business-related

You're only traveling inside the United States

You have homeowners or renter's insurance

When Your Credit Card Covers Rental Cars

Some credit cards, including many travel rewards cards, provide rental car insurance if you use the card to pay. Here are some key things to know about how credit cards cover rentals:

Certain cards provide primary coverage, which means you don’t have to file a claim with your insurance company before you file with the card company.

Certain cards offer secondary coverage, meaning they pay only after your insurance company has reached its limits.

Most cards only cover damage to the rental car, not damage to other people’s property, your property, or anyone’s injuries. So be sure to check with your credit card company to see if – and what type of – rental car insurance is included.

Getting Rental Car Liability From the Rental Company

If you do not have a personal car insurance policy and your credit card doesn’t cover you, you can purchase supplemental liability insurance from the rental car company. However, this can quickly get expensive, especially since liability insurance for the rental car is sold separately from other coverage.

If you rent cars frequently, it might be more efficient to buy rental car liability insurance from another source. For instance, travel insurance companies offer rental car liability insurance, often at lower prices. You can also buy a non-owner car insurance policy, which offers liability coverage. Another option is to compare credit cards that covers rental cars

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