To get a Citibank replacement card, log in to your online account, use the Citi Mobile App, or call customer service at 1 (800) 950-5114. There is no fee to get a Citibank replacement card, which should arrive within 4 - 7 business days.
How to Get a Citibank Replacement Card Online
Log in to your Citibank card’s online account.
Click the "Services" tab.
Select the "Card Services" menu.
Click the link to Replace Card.
Other Ways to Get a Citibank Replacement Card
Mobile app: Log in and tap the "Services" tab. Select the "Card Services" menu. Click the link to Replace Card.
Phone: Call customer service at 1 (800) 950-5114. Be prepared to provide any personal information requested to verify your identity. Follow the prompts to submit your request.
You can request a Citibank replacement card if your current card is stolen, lost or damaged. You don’t have to request a Citibank replacement card if your current card is about to expire, though. Citibank will automatically send a new card before the current card expires. Contact customer service if you have not received a replacement card by the expiration date.
Once your application is approved, the Citi credit card delivery time is a maximum of 14 days. You might also receive an email stating that your card will arrive in 7 to 10 days.
There is no way to expedite a new Citi credit card. They will only expedite cards that have been lost or stolen.
You can activate your Citi credit card online through the activation page, through the Citi mobile app, or by calling (888) 201-4523 or the number on the back of your card. To activate your card, you will need to provide your Citibank credit card account number, the 3-digit security code on the back of the card, the last 4 digits of the cardholder’s Social Security number, and the cardholder’s birthdate.
It is pretty easy to activate a Citi credit card. The...
Yes, you can use a credit card before it arrives in the mail, but only with certain cards. If you want to use a credit card early, you must either have an American Express or Capital One credit card or one of a handful of other offers, including the Apple Card, and some store credit cards. Normally, you can’t use a credit card without restriction before it arrives, because you can’t see the full credit card number, expiration...
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