How can I reach the Citizens Bank credit card customer service? This question is about Citizens Bank Credit Cards

The easiest way you can reach the Citizens Bank credit card customer service is either online or over the phone at (800) 684-2222. Alternatively, you could talk to a customer service representative in person at your nearest Citizens Bank branch. How to reach the Citizens Bank credit card customer service: Online: Log in to your Citizens Bank online account and chat with a representative by clicking on the "Contact Us" link at the top of the page. Phone: To reach the Citizens Bank credit card customer service over the phone, call (800) 684-2222. If you’re already a customer, you can enter your credit card account number, or your Social Security Number. Alternatively, you can just wait until you’re connected to a live representative. At a branch: You can also reach customer service by visiting your nearest Citizens Bank branch and talk to a customer care agent in person. It's also worth checking out the Citizens Bank FAQ web page, in case your queries have already been addressed there.

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How can I reach the Citizens Bank credit card customer service?

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This question is about Citizens Bank Credit Cards

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Maria Adams, Credit Cards Moderator

@m_adams • 02/03/23 This answer was first published on 03/15/21 and it was last updated on 02/03/23.For the most current information about a financial product, you should always check and confirm accuracy with the offering financial institution. Editorial and user-generated content is not provided, reviewed or endorsed by any company.

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The easiest way you can reach the Citizens Bank credit card customer service is either online or over the phone at (800) 684-2222. Alternatively, you could talk to a customer service representative in person at your nearest Citizens Bank branch.

How to reach the Citizens Bank credit card customer service:

Online: Log in to your Citizens Bank online account and chat with a representative by clicking on the "Contact Us" link at the top of the page.
Phone: To reach the Citizens Bank credit card customer service over the phone, call (800) 684-2222. If you’re already a customer, you can enter your credit card account number, or your Social Security Number. Alternatively, you can just wait until you’re connected to a live representative.
At a branch: You can also reach customer service by visiting your nearest Citizens Bank branch and talk to a customer care agent in person.

It's also worth checking out the Citizens Bank FAQ web page, in case your queries have already been addressed there.

How can I check my Citizens Bank credit card application status?

You can check your Citizens Bank credit card application status by calling customer service at (877) 525-9248. When you call, you’ll need to provide your Social Security Number so that Citizens Bank can match you to your application. It should only take a few minutes to find out whether your application is approved, denied, or pending. You cannot check your Citizens Bank credit card application status online.

How to Check Your Citizens Bank Credit Card Application Status

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How do I apply for a Citizens Bank credit card?

You can apply for a Citizens Bank credit card either online or over the phone at (888) 333-5145. Alternatively, you can submit a credit card application at a nearby branch location. Applying for a Citizens Bank card online is the best approach because you can access their website anytime.

How to Apply for a Citizens Bank Credit Card

Online: Visit the Citizens Bank website and navigate to the credit cards section. From there, choose the card you would like to apply for...

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How do I redeem my Citizens Bank credit card rewards points?

You can redeem your Citizens Bank credit card rewards either online or over the phone at (800) 684-2222.

How to Redeem your Citizens Bank Card Rewards Online

Log in to the Citizens Bank website.
Click on the grey arrow next to your Rewards Balance (located in a white box in the lower right corner) to view or redeem your rewards.
Redeem cash back rewards in increments of 25, for a minimum of $25.
...

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