How do I redeem my Citizens Bank credit card rewards points?

This question is about Citizens Bank Credit Cards

Bogdan Roberts, Credit Cards Moderator

@bogdan_roberts 04/02/21 This answer was first published on 04/02/21. For the most current information about a financial product, you should always check and confirm accuracy with the offering financial institution. Editorial and user-generated content is not provided, reviewed or endorsed by any company.

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You can redeem your Citizens Bank credit card rewards by logging in to the Citizens Bank Credit Card Online website and clicking on the rewards redemption option in the white box in the lower-right corner of the page.

Here's how to redeem your Citizens bank credit card rewards points:

Log in to the Citizens Bank Credit Card Online website.
Click on the grey arrow next to your Rewards Balance (located in a white box in the lower right corner) to view or redeem your points.
Redeem cash back rewards in increments of 25 points, at $1 per point.
Choose your redemption method between a statement credit applied to your credit card balance or a deposit into your Citizens bank personal checking, savings, or money market account.

If you have trouble redeeming your rewards points, call the Citizens Bank credit card Rewards Redemption Center at (855) 287-3910 (9am-9pm EST Monday through Friday and 10am-7pm EST on weekends). Or call the Citizens Bank customer service at (800) 684-2222, (7am-1am EST Monday through Friday and 7am-12am EST on weekends). You can also visit the bank's contact page for other ways to get in touch.

People also ask

What's the best Citizens Bank business credit card?

The best Citizens Bank business credit card is the Citizens Bank Everyday Points® Business Mastercard® because it has a $0 annual fee. It also offers 2 points per $1 on all purchases and a bonus of 25,000 points for spending $5,000 in the first 90 days.

The only other Citizens Bank business credit card is the … read full answer Citizens Bank Business Platinum Mastercard® Credit Card, which has no rewards. However, it also has a $0 annual fee and the potential for a lower APR than the Citizens Bank Everyday Points® Business Mastercard®. Its APR range is 8.24% - 19.24% (V), compared to 11.24% - 21.24% (V) for the Citizens Bank Everyday Points® Business Mastercard®.

While both of the Citizens Bank business credit cards have decent terms, they’re not the best offers on the market. There are lots of really rewarding business credit cards available right now. For example, the Capital One® Spark® Cash for Business offers unlimited 2% cash back on all purchases and a $500 initial bonus (for spending $4,500 in the first 3 months).

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Who actually pays for your credit card rewards?

Your credit card rewards are paid for by merchants who pay credit card processing fees and by other credit card users who pay interest and fees. Every time someone uses their credit card to pay for something, the merchant pays an “interchange fee” to the card issuer and card network to account for the risk of processing a credit card payment. These fees are a big form of revenue to card issuers - the fees can amount to billions of dollars in a year, and make up a large portion of annual revenue for many card issuers. So it’s no surprise that interchange fees are generally higher for … read full answer rewards credit cards than other types of credit cards. Credit card companies use this revenue to offset the cost of consumer rewards.

That’s not the whole story, however. Interest payments, annual fees, and account maintenance fees also factor into a credit card company’s revenue. So anyone who pays interest on a credit card is actually paying for your rewards, to a degree. Similarly, every time a person gets a credit card with an annual fee, then doesn’t use the card’s perks to offset the annual fee, they help pay for their own and everyone else’s credit card rewards.

If you currently pay interest on a rewards credit card, you’re probably losing more money than you’re gaining in rewards. That’s why it’s important to pay your credit card bill in full and on-time every month. Doing so will make the most of your rewards card, and that’s far more rewarding than paying for your own “free” rewards.

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How much are Citizens Bank points worth?

Citizens Bank points are worth 1 cent per point, on average. The value of Citizens Bank points depends on which Citizens Bank credit card you have and how you choose to redeem the points. For example, points from Citizens Bank are worth up to 0.45 cents each when redeemed for cash back.… read full answer

Citizens Bank Points Value by Redemption Method

Redemption Method	Average Point Value	Value of 1,000 Points
Travel	N/A	N/A
Cash Back	0.45 cents	$4.50
Gift Cards	0.42 cents	$4.20
Merchandise	0.34 cents	$3.40
Miscellaneous	0.42 cents	$4.20

Popular Citizens Bank Credit Cards

Citizens Bank Everyday Points® Business Mastercard®

Citizens Bank Cash Back Plus™ World Mastercard®

Citizens Bank Clear Value® Mastercard®

Tips for Maximizing the Value of Citizens Bank Points

Redeem points for cash back.

Citizens Bank points are worth the most when redeemed for cash back.

Get a Citizens Bank credit card.

Using a Citizens Bank credit card will help you earn Citizens Bank points faster, especially if it’s one as rewarding as the Citizens Bank Everyday Points® Business Mastercard®.

Redeem Citizens Bank points regularly.

Citizens Bank points do not expire due to account inactivity, but stockpiling points does put you at risk of rewards devaluation. Plus, you won’t get to enjoy the fruits of your spending if you don’t redeem.

Read the rewards program rules.

Every credit card with rewards also has rules for when unredeemed earnings could be lost – usually as a result of closing your account or missing payments. Double-checking these details can help you keep every cent of rewards value you earn.

Redeem before closing your account.

Any points you don’t redeem before closing your account will be lost.

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