Maria Adams, Credit Cards Moderator
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You can pay your Comenity Bank credit card bill online, over the phone, or via mail. Just keep in mind that each credit card issued by Comenity has a different sign-in portal, as well as a different customer service phone number. And payment addresses can vary as well.
You can search for your co-branded credit card’s contact information on Comenity’s website. Additionally, you can find the customer service phone number on the back of your card. Also, to make sure you have the right payment address, call customer service to ask about it. Alternatively, you can also check your monthly statements for the right address.
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They have a ‘guest pay option’ on the main login page in case you cannot log in, forget your password, or someone is making a payment for the cardholder. It is secure and gives no personal info. You must know your account number.