What does the Costco Visa travel insurance coverage include?

This question is about the Costco Anywhere Visa® Card by Citi

Maria Adams, Credit Cards Moderator

@m_adams • 05/22/21 This answer was first published on 05/21/21 and it was last updated on 05/22/21.For the most current information about a financial product, you should always check and confirm accuracy with the offering financial institution. Editorial and user-generated content is not provided, reviewed or endorsed by any company.

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The Costco Credit Card travel insurance coverage includes travel accident insurance and rental car insurance.

The travel accident insurance benefit covers you, your spouse, your domestic partner and/or your dependents up to $250,000 per person against death or dismemberment. The coverage applies while you are traveling on a common carrier like a plane, train, bus or boat, as long as you paid for the full fare using the card.

The rental car insurance policy on the Costco Credit Card provides up to $50,000 per rental in reimbursement for collision damage and theft. The car must be rented entirely with the Costco Credit Card, and the cardholder must decline the optional insurance offered by the rental agency.

Here’s how to file a claim:

To file a claim, call (866) 918-4670 as soon as possible to make use of the rental car insurance or within 60 days for the travel accident insurance. Citi will advise you what documents should be submitted with your claim form. Alternatively, you can visit citi.com/Costco to download a claim form for submission.

Ultimately, you have to return the claim form and all requested documents within 180 days of the incident. Citi will notify you of its decision once they have processed your claim.

Keep in mind that both types of Costco Credit Card travel insurance have a lot of fine print, so be sure to read your card’s benefits guide to see coverage exclusions.

Costco Anywhere Visa® Card by Citi

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There are some rules, however. The maximum length of a covered rental is 31 days, so your car won’t be covered if the rental agreement is longer than that. Covered issues include damage due to an accident, natural disaster, or vandalism; or theft of the vehicle. Towing expenses to the nearest collision center are also covered. The Costco Credit Card rental car insurance covers rentals worldwide – and outside of the U.S., it’s considered primary insurance, which means it covers the car before any other insurance policy takes effect.

Costco Credit Card rental car insurance does not cover rentals used as a “car for hire,” rentals from peer-to-peer car sharing companies, or damage done by operating the car in a way that violates the rental agreement. It also won’t cover bodily injury expenses.

If you need to file a claim, call 866-918-4670 as soon after the incident as possible. You can also visit the Citi Costco claims website to download a claim form.

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