Nearly all Mastercard, Visa and American Express credit cards provide an extended warranty benefit. Discover is the only major card network that does not have an extended warranty program, after discontinuing it in February 2018. That doesn’t necessarily mean all Mastercard, Visa, and Amex credit cards have extended warranty benefits, though. A credit card’s benefits are up to the card issuer.
Among major credit card issuers, Citi is the only one that has removed nearly all extended warranty benefits from its cards. As of May 8, 2019, extended warranties are no longer available on Citi credit cards except for the Costco Anywhere Visa Credit Card. Another major issuer, Wells Fargo, offers an extended warranty on some but not all of its cards.
A credit card extended warranty will add at least 1 extra year to an existing U.S. manufacturer’s warranty. It covers eligible items purchased with the card. Extended warranties provide up to $10,000 in coverage per item. In most cases, there’s a $50,000 limit per account. Some of the best extended warranty policies do not set a maximum dollar amount per account.
Not all items qualify for the benefit. Non-covered items vary depending on the card. Most programs will not cover motorized vehicles, computer software, used items and medical equipment.
To file a credit card extended warranty claim, you’ll have to contact the card’s benefit administrator. You will typically need to do so within 90 days of an item breaking, depending on the card. You will then need to file a claim form along with any relevant supporting documentation, such as your credit card statement, store receipt and original warranty. You may also have to send a copy of a repair order, if applicable. Networks and issuers have varying deadlines for submitting the claim form and other documents. Refer to your card’s benefits guide for specifics.
If your credit card originally came with an extended warranty benefit, it may be worth checking with your card issuer to see if the benefit still applies. Citi isn’t the only card issuer to slash extended warranty benefits in recent years. For instance, American Express used to have one of the best credit card extended warranty programs on the market. However, Amex cut its former 2-year extended warranty down to 1 year in 2020, and removed the benefit completely from several no-annual-fee credit cards.
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