A Chase travel alert tells the bank that you’ll be in another state or country at a certain time, so they don’t mistakenly assume that you’ve been the victim of fraud when they see unusual charges on your account. There’s no rule saying you have to set a Chase travel alert, but it’s definitely a good idea. Otherwise, you could wind up a long way from home with a frozen credit card. If that happens, you’ll have to call Chase at 1-800-432-3117 if you’re traveling in the U.S., or 1-302-594-8200 internationally.
That’s why you should set up Chase travel notifications, but you still need the how. Fortunately, it’s really easy and only takes a minute.
Here’s how to set up a Chase travel alert:
- Log in to your Chase online account.
- Click on the Main Menu, and then “Profile & Settings.”
- Scroll down and click “Travel,” then “Update.”
- Enter your departure and return dates, and select your destination(s) from the drop-down menu.
Your departure and return date can’t be more than a year apart when you set the notification, but you can update your return date after your trip starts to extend your stay. And if you go on a trip and forget to set up a Chase travel alert, don’t panic. Outside the U.S., you can call Chase collect at 1-302-594-8200 to set one up. If you’re traveling domestically, call the regular service line at 1-800-432-3117.
If Chase has already frozen your card, tell the automated system that you’d like a hold on your card removed. You’ll be transferred to a fraud specialist who will verify your identity and unfreeze your credit card.