There is no Credit One concierge benefit. Cardholders with questions about their account can call 1 (877) 825-3242 for assistance, but the customer service representative won’t be able to perform the wide range of services provided by some credit card concierges.
A concierge acts like an on-demand personal assistant for cardholders, able to help with nearly anything, from travel and purchase assistance to directions and restaurant reservations. Although Credit One credit cards do not offer a concierge service, there are plenty of credit cards that do. If the benefit is important to you, some popular credit cards that have a concierge benefit are Chase Sapphire Preferred® Card and Capital One Venture Rewards Credit Card.
No, Credit One does not require a travel notification when you’re travelling, unless you travel outside the U.S. So, make sure you contact Credit One before going on a trip abroad so your card does not get suspended due to suspected fraud.
Here’s what you need to know about the Credit One Bank travel notification policy:… read full answer
To notify Credit One of upcoming travel plans, call Credit One customer service 24/7 at (877) 825-3242, and let the customer service representative know where you’ll be traveling and how long you expect to be away.
Make sure your contact information on file with Credit One is up to date, should they need to reach you about any account issues.
If you’re planning on travelling abroad for longer than 21 days, you’ll need to contact Credit One Bank again after the 21 days have passed to let them know. The international customer service number is (702) 405-2042, available 24/7.
A Credit One Bank travel notification protects you against potential hassle. If Credit One detects activity on your account from an unusual location and there’s no travel notification, it may be flagged as an unauthorized transaction. As a result, Credit One will decline the transaction and block any further activity on the account. You will have to contact Credit One and verify that you attempted to make the purchase before they will unlock your card.
The Credit One foreign transaction fee is 3% or $1, whichever is greater, for all credit cards.
A foreign transaction fee is a surcharge that some credit cards add to transactions processed outside of the United States. The fee applies whether it’s a purchase at a physical location in a foreign country or an online transaction through an internationally-based merchant.… read full answer
Although Credit One does not offer any credit cards with no foreign transaction fees, there are plenty of other issuers that do offer them. For instance, Capital One, USBC and PenFed do not charge foreign transaction fees on any of their credit cards.
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