Evelyn Boros, Credit Cards Moderator
@evelyn_boros
You can get a Credit One Bank credit card PIN online or over the phone at (877) 825-3242. To request a PIN online, log in to your online account and select “Settings” from the main menu. Then, click on the “PIN (Personal Identification Number)” tab and follow the on-screen instructions to make a request. Keep in mind that it will take 7-10 business days to receive your PIN in the mail.
You will only be required to use a PIN when requesting a cash advance at an ATM. But you should avoid this kind of transactions as they are costly. If you're asked for a PIN when making purchases, let the merchant know that your credit card is a “Chip and Signature” card and does not require a PIN in order to complete the transaction.

Credit One Bank® Platinum Visa®
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