There is no Credit One Platinum concierge benefit. Cardholders with questions about their account can call 1 (877) 825-3242 for assistance, but the customer service representative won’t be able to perform the wide range of services provided by some credit card concierges.
A concierge acts like an on-demand personal assistant for cardholders, able to help with nearly anything, from travel and purchase assistance to directions and restaurant reservations. Although Credit One Platinum does not offer concierge service, plenty of other credit cards do. If the benefit is important to you, some popular credit cards that have a concierge are Chase Sapphire Preferred® Card and Capital One Venture Rewards Credit Card.
The Visa Signature Concierge service is basically a glorified customer-service line that’s available to Visa Signature cardholders 24/7. What’s unique is that they’ll help you with certain types of special requests. They include booking dining, entertainment and recreation; coordinating travel; and delivering gifts.
The good news for folks who don’t have a Visa Signature credit card is most of that is pretty easy to do online without one.… read full answer
Yes, the Capital One Platinum card does have travel insurance benefits, the best of which are travel accident insurance and rental car insurance. To be eligible to file a travel insurance claim, you’ll need to pay for your travel using your Capital One Platinum card.
Types of Capital One Platinum Travel Insurance
Travel accident insurance: This insurance covers cardholders, their spouses and unmarried dependent children in the event of death or dismemberment during the trip or during transit.… read full answer
Rental car insurance: This benefit covers the cardholder and eligible authorized drivers for damage to the rental vehicle that results from collision or theft.
Travel assistance services: This will provide you with travel information along with medical and legal referral assistance when you’re traveling 50 miles or more from home.
Roadside Assistance: Covers jump-starts, towing, fuel delivery and flat tire at pre-negotiated fees.
Exclusions and coverage limits apply to many of these benefits, so make sure to check your Capital One Platinum’s guide to benefits for more details on each type of insurance. You can also log in to your Capital One Platinum online account, select the “I Want To” menu and click “Read about Card Benefits.” To claim these benefits or request travel assistance services, you can call the MasterCard Assistance Center at (800) 622-7747.
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