There is no Credit One Visa concierge benefit. Cardholders with questions about their account can call 1 (877) 825-3242 for assistance, but the customer service representative won’t be able to perform the wide range of services provided by some credit card concierges.
A concierge acts like an on-demand personal assistant for cardholders, able to help with nearly anything, from travel and purchase assistance to directions and restaurant reservations. Although Credit One Visa does not offer concierge service, plenty of other credit cards do. If the benefit is important to you, some popular credit cards that have a concierge are Chase Sapphire Preferred® Card and Capital One Venture Rewards Credit Card.
Credit One Bank® Platinum Visa® for Rebuilding Credit
The Visa Signature Concierge service is basically a glorified customer-service line that’s available to Visa Signature cardholders 24/7. What’s unique is that they’ll help you with certain types of special requests. They include booking dining, entertainment and recreation; coordinating travel; and delivering gifts.
The good news for folks who don’t have a Visa Signature credit card is most of that is pretty easy to do online without one.… read full answer
Here’s what the Visa Infinite concierge can do for you:
Recommend and book flights, hotels, cruises, rental cars, tours or other travel plans
Help you locate and make reservations at restaurants
Get tickets for plays, sporting events, concerts or other events as soon as they go on sale
Recommend things to do in the area in which you’re traveling
Reserve conference or meeting rooms
Get you access to translation, security or legal services
Help you rent equipment (computers, phones and more)
Recommend gifts, order them and arrange delivery
Help you track down difficult to find gift items
Assist you with your own unique requests
You can ask the Visa Infinite concierge to help you with pretty much anything you can imagine. They’ll do their best to assist you. And they should be able to complete most tasks within 24 to 48 hours.
Finally, it’s worth noting that you don’t need a Visa Infinite card to use a Visa concierge. Visa Signature cards offer a concierge service as well. Both concierges can handle the same range of requests, according to a Visa representative. But the Visa Infinite concierge gives cardholders access to a wider range of exclusive events, travel arrangements, and discounts.
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